Salesforce Enablement and Support | Senior Associate

Salesforce Enablement and Support | Senior Associate

At PwC Australia, your role in the Salesforce Enablement team will be instrumental in driving user adoption, elevating the user experience, and communicating all existing and future Salesforce features to support client engagement and business growth. You will partner with stakeholders across multiple Lines of Service and business units to shape and continuously improve the Salesforce experience. As a Salesforce Enablement and Support Senior Associate, you’ll play a vital role in demonstrating how the platform can be used as a leading CRM system, working with stakeholders across training, release management, user story extraction, and data management.

Why PwC?

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health—giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential. Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.

What you’ll do :

• Drive Salesforce adoption across the business using your knowledge of Salesforce CRM as part of the Salesforce Enablement and Support team.
• Deliver Salesforce learning experiences, including training for user groups like Executive Assistants, Partners, and Account Managers.
• Maintain knowledge repositories of Salesforce guidance and materials in SharePoint, building dynamic elements to enhance content.
• Participate in Salesforce release management to maintain product knowledge and update guidance documentation appropriately.
• Collaborate with cross‑functional teams to actively extract user stories and contribute enhancement requests, aligning Salesforce with broader firm initiatives.

What we’re looking for :

What you’ll gain :

We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.

Ready to grow here and go further?

Join PwC Australia as a Salesforce Enablement and Support Senior Associate and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future.

We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and / or any workplace accommodations you anticipate needing to help you perform your role.

No Agencies Please : We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals.

#J-18808-Ljbffr