Operations Support Lead

Overview

Your chance to be part of the team that creates and maintains our infrastructure. We’re responsible for managing our habitats and surroundings, so they are beautiful - now and for the future. Bring your skills and experience, become a steward of our council environment in a modern organisation that’s making a tangible difference.

JOB DETAILS : Permanent Full Time 35 Hours - 5 days per week Salary - $99,424.26 to 108,943.56 plus 12% Super Location : Rose Street Depot Liverpool

JOB DESCRIPTION :

You will provide professional executive assistance to the Director of Operations by ensuring high quality, accurate and timely delivery of all facets of work within the Operations Directorate so that their time is used efficiently and effectively.

In addition to supporting the Director Operations, the Operations Support Lead oversees the administrative functions and leads the Operations Directorates administration team of 8 to ensure that the correct level of support and service is provided for each department. You will utilize Councils corporate applications to develop contemporary and effective administrative processes and systems to improve Council’s ability to deliver across the entire remit of the Operations Directorate.

Key Responsibilities

• Manage the Director Operations’ diary, inbox, and priorities to ensure time and workflow are effectively coordinated.
• Coordinate and track action items, inquiries, QWNs, NOMs, and Council reports through to completion.
• Provide high-level administrative support, including document proofing, meeting coordination, and records management.
• Liaise confidently with senior leaders, Councillors, the Mayor’s Office, and external stakeholders while maintaining discretion and confidentiality.
• Respond to public and customer inquiries with professionalism and timely follow-up.
• Manage financial and administrative tasks including accounts, invoices, credit cards, and tender documentation.
• Support Council programs such as Rewards and Recognition and Critical Incident Response Team (CIRT).
• Provide general administrative support across departments to ensure smooth operations.

ABOUT YOU :

To be successful in this role the ideal candidate will possess strong leadership skills, with the ability to inspire and guide your team towards achieving excellence in service delivery. You will also have :

BENEFITS OF WORKING AT LCC

To be eligible to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident.

We welcome candidates from all backgrounds and value diversity and inclusion in our workplace. We encourage all applicants, including First nations people, people with disability, LGBTIQ and culturally diverse communities to join Council.

We recommend you read the Position Description for the role to make sure your application addresses the requirements of the position.

HOW TO APPLY : Please click the " Apply " button above. Applicants must submit a covering letter, current resume and response to the selection / essential criteria questions which will be shown once you commence your application

Be part of creating the future , for further information about the recruitment process please contact Natalie Jefferys, Talent Acquisition Partner via phone on 0447 196 962, For further information about the position please contact Peter Scicluna on 0456 819 079.

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