Director of Operations

Bolton Clarke is seeking an accomplished Director of Operations to provide strategic leadership and operational oversight for our Residential Aged Care services across Far North Queensland. Reports directly to the Chief Operating Officer Residential Aged Care, you’ll take the helm of a significant regional portfolio, overseeing 11 homes from Cairns to Brisbane and guiding a multidisciplinary team to deliver exceptional care and operational excellence; including Operations Manager, Clinical Operations, Workforce, HR, IT and Finance Business Partners. This is an opportunity to influence strategy, drive innovation, and lead a high-performing team in one of Australia’s most respected aged care organisations.

Key Responsibilities

• Provide strong, effective leadership and direction to regional Residential Aged Care functions.
• Champion person-centred care, enhancing customer and employee experience through regional improvement projects.
• Lead and coach leadership teams, fostering connections across Bolton Clarke’s service lines.
• Oversee operational performance, compliance, and financial management for multiple homes.
• Facilitate business reviews and contribute to strategic planning and stakeholder forums.
• Drive change initiatives, supporting the implementation of new processes and programs.

About You

Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and alwaystogether in all aspects of yourwork.

Our Benefits

About Bolton Clarke

Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

Apply today

Please apply with a resume and cover letter, we will be assessing applications as they are received and interviewing shortlisted candidates as soon as possible. For more information please contact Jason Azzam, Jazzam@boltonclarke.com.au

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