Property Manager

Your opportunity

As the Property Manager , you willmanage all responsibilities and hold accountability for the overall performance of an asset or portfolio of assets, including effectively managing the assets to meet client’s performance objectives, manage tenant liaison and customer service satisfaction with an emphasis on tenant retention.

Your responsibilities will include :

• Develop tenant retention strategies to meet the Investment Managers requirements.
• In conjunction with the Portfolio Manager, undertake financial analysis of proposed leases and determine the terms and conditions to be offered to prospective tenants.
• Facilitate the integration process of new tenants to the asset.
• Ensuring each asset is managed and maintained to a high quality of presentation and operation.
• Ensure the presentation of each asset is appropriate to facilitate the leasing process.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Attend promptly to the requests of prospective tenants by providing any appropriate required information.
• Develop and hold quality relationships with all tenants to ensure strong customer (tenant) satisfaction and high tenant retention.
• Monthly reporting and forecasting on property performance against budget and the preparation of income and expenditure budgets on an “accrual basis”.
• Assist with the lease document negotiation process, along with the ongoing administration of these leases. This will include relationships with legal representatives and the lease administration team.
• Ensure all reporting is delivered on a timely and accurate basis to the client and senior management when required.
• Ensure that there are no major risks associated with public liability, fire and lift safety, essential services, non-essential services, the staff, the office and contractors. This includes addressing all issues within the appropriate timeframes and ensuring a risk management plan is in place for all assets, particularly covering contractors and the management team.
• Implementation of key lease terms such as rent reviews, lease options, lease expiries, make good obligations and arrears control.
• Accountability for financial performance of the asset, including income, expenses, and capital expenditure.
• Maintain a detailed understanding of relevant markets, including key market indicators such as rentals, incentives, vacancy, supply, demand, competing assets and general economic conditions.
• Preparation and implementation of asset plans to assess and achieve the strategic outcomes for each property.
• Actively use and report required changes for the Quality Management System, and to assist in the review, update and creation of documentation relating to your area.
• Manage onsite Facility Management team and operational aspects of each property to ensure the assets are in good order and repair.
• When recruiting FM staff ensure a Divisional Engineering Manager or a Regional Facility Manager is involved with the interviewing and recruitment process.
• Work closely with the on‑site FM team by participating in one six monthly compliance report (FCR01), attending two quarterly (FCR36) asset inspections and participate in one Operational Health check Proforma (QMS dataroom) with Regional or Divisional Engineering Manager.
• Maintain a thorough understanding of each lease and ensure terms and conditions are appropriately enforced and recorded in MRI.

Your point of difference

All of these attributes are preferred, if you think you may be the right fit for the role please still apply.

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