Assistant Operations Manager - Galleria

Assistant Operations Manager – Galleria

Vicinity Centres. Vicinity owns and manages some of the most recognizable and loved retail destinations across Australia. We’re evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data‑led decision‑making, and nationwide development pipeline, we do things differently.

Role Purpose

The key purpose of the Assistant Operations Manager is to provide comprehensive support to the Operations Manager and the entire team, ensuring the seamless functioning of all operational elements within the centre. This role is pivotal in maintaining and upholding the highest standards of safety, compliance, cleanliness, emergency preparedness, and operational efficiency. The Assistant Operations Manager is dedicated to fostering a professional and welcoming environment for staff, contractors, retailers, and customers. This role involves supporting the daily activities related to the centre’s presentation, including maintenance and security, while building and maintaining strong stakeholder relationships. Additionally, the Assistant Operations Manager is responsible for assisting the team in enhancing the overall customer experience through effective budget management and cost optimisation. This role also ensures strict adherence to local regulations and safety standards, collaborating with various teams to achieve the centre’s operational goals and objectives.

Please note : This role is an initial 12 months maternity leave contract.

Key Accountabilities

Administration Responsibility

• Support operational contracts and ensure that optimum value is realised for expenditure.
• Maintain quality contract documentation by conducting monthly KPI reviews with action plans and rectification where items are not achieved.
• Report and participate in contract renewal activities as opportunities arise when required.
• Responsible for managing maintenance logs for all centre works as required.

Operational Management

Retailer & Stakeholder Management

Key Role Relationships

Experience & Capabilities

Essential Experience

Critical Knowledge

Capabilities

Personal Attributes

Benefits

Contact

Email : talent.acquisition@vicinity.com.au

Phone : +61 3 7001 4000 (request to speak to Talent Acquisition team)

EEO Statement

We live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect. At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and / or Torres Strait Islander community.

To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate / candidates will be required to undergo a Criminal History Background / Police Check as a mandatory part of the process. Additional qualification checks may also be required depending on role and level.

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