Digital Strategy Consultant (UX Strategy)

We are currently looking to add a Digital Strategy Consultant to our Customer Consultancy team, to help customers achieve their business and digital objectives by leveraging modern software capabilities and digital best practices. This role requires a combination of creative, strategic and analytical skills to facilitate stakeholder engagement workshops and define web solutions, recommendations and roadmaps for customers who are typically heads of digital, IT or web managers within large organisations.

The ideal candidate will have prior digital strategy, web agency or consulting experience in a similar role. You will have exceptional communication, relationship management and commercial skillsets with a focus on achieving the best outcomes for Squiz and our customers.

This role can be located in any of our East Coast Australia locations - Sydney, Brisbane, Melbourne

About the role :

As a Digital Strategy Consultant you will be responsible for :

• Understanding and prioritising customer needs and pain points in relation to digital experience design, delivery and management
• Designing, planning and facilitating stakeholder engagement and discovery workshops
• Transforming big ambitions into clearly articulated and actionable roadmaps and presentations
• Identifying opportunities to leverage the Squiz Digital Experience Platform (DXP) capabilities (e.g AB testing, personalisation, portals, forms and data capture) and other tools within the customer’s wider ecosystem to improve their digital experiences
• Inspiring customers with opportunities to deliver industry-leading web solutions alongside a clear path to execution
• Identifying the resources, activities and technologies required to implement solutions (or proactively engaging with stakeholders to define this)

For this role, we ask that you have the following experience and traits :

Nice to have