Account Manager

About the role

As our Account Manager for the West Sydney territory, you’ll be the face of Visy Fibre Packaging. Reporting to the Sales Manager, you will manage a portfolio of established accounts while actively identifying and converting new business opportunities.

Working closely with our broader sales, operations and technical teams, you’ll deepen customer relationships, understand their packaging requirements, and deliver value through tailored solutions. Your ability to influence, problem-solve and collaborate will help strengthen Visy’s footprint across the region.

What you’ll do

• Manage and grow an existing customer portfolio across your assigned territory
• Identify, qualify and convert new business opportunities
• Develop accurate sales forecasts and manage your pipeline using Salesforce
• Build sales plans and execute commercial strategies to drive growth
• Identify and act on process improvement opportunities for customers and internal stakeholders
• Partner closely with sales, operations, and supply chain teams to deliver service excellence
• Champion safe working practices and contribute to OHS&E initiatives

What you’ll bring

• Experience in account management, internal/external sales, or customer service
• Background in packaging or manufacturing (highly regarded)
• Strong B2B sales capability, with proven experience managing a territory or customer portfolio
• CRM experience (Salesforce ideal) and strong MS Office skills
• Commercially savvy, solutions-focused, and confident working autonomously
• Clear communicator with strong relationship-building and negotiation ability

What you’ll love when you join us

• Employee Assistance Program (EAP)
• Discounted health insurance and exclusive banking offers
• Purchased annual leave
• 12 weeks paid parental leave and keep-in-touch days
• Discounts on health and wellbeing products

About Visy

At Visy, we love solving problems. And that’s something we do better working together. We’re looking for people who see what’s ahead and run towards it. Visy people are helping us achieve our vision to become the global leader in sustainable packaging. Because together, we can create a better world.

Visy began manufacturing corrugated cardboard boxes in Melbourne, Australia, in 1948 and has grown to become one of the world's leading privately owned packaging, paper and recycling companies. We offer unique, fully integrated, forward-thinking closed-loop packaging solutions that align with customer and industry needs. Having maintained a huge market share, we are certainly leading the way.

You will be required to meet Visy’s employment criteria which includes a criminal history check and pre-employment medical (including drug & alcohol testing).

Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.