Corporate Travel Consultant | After Hours | Melbourne
AA AppointmentsCity of Melbourne, Victoria, Australia30+ days ago
Job descriptionExtensive GDS knowledge; Sabre is essential Previous retail or corporate travel consulting experience Passionate and service-orientated approach Proven track record in a customer service role Excellent verbal and written communication skills Flexibility to work a rotating roster Exceptional attention to detail Competitive salary package | Optional overtime on offer Hybrid / Remote work environment 24 / 7 rotating roster; Mon - Fri & Saturday / Sunday (alternate weekends) Career progression | job security Supportive management team Rewards and recognition galore! Equipment to do your role supplied Lucrative incentives and travel benefits Significant discounts on personal travel
This is a hybrid / work from home role resolving inbound customer enquiries, requiring booking amendments or emergency travel assistance mainly out of business hours.
THE ROLE
- Resolve inbound enquiries from existing corporate clients, via phone and email
- Quote and issue new airfare tickets, calculate & reissue air tickets for changes
- Provide an exceptional client experience by adhering to SLAs
- 24 / 7 rotating roster; Mon - Fri & Saturday / Sunday (alternate weekends)
- Main hours of operation are 4 : 00pm - 10 : 00am
WHAT YOU'LL NEED TO SUCCEED
WHAT'S ON OFFER
Email employment@aaappointments.com.au or call our offices : NSW / ACT : 02 9231 6377 , VIC / SA / WA / TAS : 03 9670 2577 , QLD / NT : 07 3229 9600
AA Appointments - Travel & Hospitality Recruitment Specialists are equal opportunity employers and welcome applications from diverse candidates.
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Corporate Travel Consultant • City of Melbourne, Victoria, Australia
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