Technical Writer

At Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments. We support organizations of all sizes looking to deploy, manage, and cost‑optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers all over the world to add value on top of their existing native Microsoft investments like Azure Virtual Desktop (AVD), Windows 365, and Microsoft Intune.

Created in 2016, Nerdio has always taken a market‑leading and collaborative approach to cloud deployment and management. In fact, our product roadmap is greatly influenced by the regular feedback we receive from having seen companies deploy AVD into production environments several thousand times using Nerdio technology.

Today, Nerdio is used in over 50 countries by more than 5,000 organizations of every size and vertical. We’re committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible.

We are a fast‑moving, nimble company looking for individuals whoare collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.

What you’ll do

• Document Creation and Maintenance :
• Develop and update technical documentation, including user manuals, installation guides, release notes, and FAQs.
• Collaborate with subject matter experts and cross‑functional teams to gather information and ensure the accuracy and completeness of documentation.
• Organize and present technical information in a clear and structured manner, tailoring it to the intended audience.
• Content Review and Editing :
• Review and edit existing documentation for clarity, consistency, and adherence to style guidelines.
• Ensure that all documentation complies with industry standards, best practices, and regulatory requirements.
• Verify the accuracy of technical information through testing and collaboration with relevant teams.
• Document Management :
• Maintain a centralized repository for technical documentation, ensuring version control and accessibility for internal and external stakeholders.
• Collaborate with the customer engagement team to gather feedback and identify areas for improvement in documentation.

Required experience

Preferred experience

Benefits and Incentives

Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The pay range for this role is : 120,000 - 140,000 USD per year (Remote (United States))

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