Case Manager Relationships

Overview

The Case Manager – Relationships delivers dedicated claims services to insurers and the client Trustee across Death, Terminal Illness, Income Protection, Permanent Incapacity and Total and Permanent Disablement.

The role is focused on achieving quality outcomes by balancing member needs with operational requirements, while maintaining professionalism, empathy and sensitivity at all times.

As the primary point of contact, the Case Manager – Relationships treats each claim as unique and ensures members and claimants receive accurate, timely and respectful communication throughout the claims process.

• Hybrid working conditions
• Melbourne or Sydney location

Key Accountabilities and Main Responsibilities

Experience & Personal Attributes

Some of our Employment Benefits

Culture @ MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities / disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background / police screening check prior to commencement of employment.