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Care Finder Coordinators (3) and Senior Care Finder Coordinator
Care Finder Coordinators (3) and Senior Care Finder CoordinatorMentis Assist • Victoria, Victoria, Australia
Care Finder Coordinators (3) and Senior Care Finder Coordinator

Care Finder Coordinators (3) and Senior Care Finder Coordinator

Mentis Assist • Victoria, Victoria, Australia
10 days ago
Job description

Care Finder Coordinators (3) and Senior Care Finder Coordinator South East Region

Three Care Finder Coordinator (SCHADS Award Level 5.1)

One Care Finder Senior Coordinator (SCHADS Award Level 5.3)

Location : Dandenong Casey Cardinia LGAs based in Narre Warren

Time Fraction : Full-time

Contract : Fixed-term until 30 June 2029

About Us :

Mentis Assist is a leading not-for-profit Community Managed Mental Health Service established in 1986. We provide mental health and wellbeing support across the spectrum from mild concerns to severe and complex needs including psychosocial disabilities. Our purpose is to work alongside people to build on their strengths values and goals supporting improved health independence and social participation.

We embrace a recovery-oriented person-centred approach and are committed to the principles of the Mental Health and Wellbeing Act 2022 including supported decision-making cultural safety and human rights. Diversity and inclusion are at the heart of our work we actively encourage applications from people with lived experience Aboriginal and Torres Strait Islander peoples and LGBTIQA communities.

All employees are expected to uphold Mentis Assists values of Inspiration Creativity Empathy Support and Collaboration in their daily work and interactions.

About the Care Finder Program :

We are seeking three Care Finder Coordinators and One Senior Care Finder Coordinator. The Care Finder Program supports older Australians who face barriers to accessing aged care services. Our Care Finder team provides proactive outreach assists with navigating My Aged Care processes and connects people to appropriate health and community supports. We work with individuals who may be socially isolated experiencing homelessness or otherwise vulnerable.

This role is suited to someone who demonstrates strong empathy and a calm professional approach when supporting older people in complex or stressful situations. You will be confident engaging with service providers and advocating for the needs of clients.

Experience working with older people from culturally and linguistically diverse backgrounds is highly regarded including the ability to work effectively with interpreters or communicate in a community language.

What We Offer :

  • Generous salary packaging options (ATO guidelines)
  • Professional development and training opportunities
  • Supportive collaborative work culture
  • Flexible work arrangements
  • About the Roles :

Care Finder Coordinator :

  • Deliver person-centred support to older Australians facing barriers to aged care access
  • Assist clients with My Aged Care registration assessment and service connection
  • Build referral pathways with health and community services
  • Advocate for clients and promote ongoing engagement with services
  • Care Finder Senior Coordinator :
  • Provide comprehensive assessments and clinical interventions
  • Lead day-to-day management of the Care Finder team
  • Supervise staff and ensure compliance with SEMPHN reporting requirements
  • Contribute to quality improvement and program development
  • About You :

  • Relevant qualification in Social Work Community Services Aged Care or related field (Advanced Diploma minimum)
  • Experience in client assessment care planning and coordination
  • Knowledge of My Aged Care processes and aged care service system
  • Strong interpersonal and communication skills
  • Cultural awareness and sensitivity
  • For Senior Coordinator : experience managing staff and providing supervision
  • Additional Requirements :
  • Current Victorian Drivers License and insured vehicle
  • National Police Check and Working with Children Check (or willingness to obtain)
  • Right to work in Australia
  • How to Apply :

    Please submit your CV and cover letter addressing the Key Selection Criteria and indicate in your cover letter whether you are applying for the Care Finder Coordinator or Senior Care Finder Coordinator position. (available in the Position Description here : Care Finder Coordinator Care Finder Senior Coordinator further information contact Alison Cliff Social Support Program Coordinator on (03)or email

    Apply now interviews will be held in Narre Warren. Mentis Assist is an equal opportunity employer and strongly encourages applications from diverse backgrounds including those with lived experience of mental illness Aboriginal and Torres Strait Islander peoples and members of the LGBTIQA community.

    Required Experience :

    IC

    Key Skills

    Senior Care,Hoyer Lift,Medical office experience,Dementia Care,Home Care,Nursing,Alzheimers Care,Administrative Experience,Meal Preparation,Medication Administration,Memory Care,Tube Feeding

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Care Finder Coordinators 3 and Senior Care Finder Coordinator • Victoria, Victoria, Australia

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