Technical Service Engineer L3

Title :

Technical Service Engineer L3

Your KBR future – delivering solutions and changing the world

About KBR :

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries.

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business .

The Opportunity :

We are currently seeking Expression of Interests from highly motivated Technical Service Engineer with Defence industry experience.

As a Technical Service Engineer , you will be part of a level 3 team of subject matter experts that is responsible for providing technical expertise for clients various environment and providing L3 Wintel incident management within their ITSM toolset

The key responsibilities of the role will include, but is not limited to :

Provide L3 Technical Support and administration via clients ITSM toolset within the Service health indicator (SHI’S) timeframe

Third Party Vendor Engagement

Participate in client projects when required

Develop and Update standard Operating Procedures (SOP’S)

Develop and update Detailed level design

Participate in out of hours activities as required

As the ideal candidate you will bring :

Essential :

Demonstrated knowledge & Experience in Microsoft Server 2016 / 2019 products and integrated technologies

Demonstrated knowledge and Experience in Active Directory & Identify Management Services

Demonstrated Knowledge & experience in Red Hat Linux

Demonstrated Knowledge & Experience in Vmware Vsphere 7

Demonstrated Knowledge in Microsoft SQL Server 2019

Demonstrated Knowledge and Experience in Citrix Studios & Director

Proficiency in advanced scripting

ITIL V3 / V4 certification

NV2 security clearance is required

Desirable :

Bachelor’s degree in computer science or related field

Microsoft Certifications or equivalent experience

Benefits of KBR

A workplace culture certified as a Great Place To Work (Aus, India, UK & US)

Flexible working conditions

Competitive salary (including annual reviews)

Paid Parental leave

Paid Reservist leave

Income protection

Corporate rewards

Salary packaging / Novated leasing

Discounted employee stock purchase plans

Flu shots, skin checks and private health insurance discounts

Career development : Online learning, mentorship and career pathways