Senior Analyst- Data and Analytics

Your Team

The Customer Analytics team within CFS's Customer Office drives insight-led decision-making to improve customer experiences and deliver on strategic priorities. As a Senior Analyst, you will own reporting products that uncover actionable insights, helping stakeholders understand customer behaviours and needs.

Your work supports better customer outcomes, strengthens CFS's commercial performance, and builds a data-driven culture by leveraging advanced analytics and fostering collaboration across key business areas.

Your Responsibilities

• Own reporting products end‑to‑end - discover, scope, build, test, deploy, drive adoption and continuously improve your product.
• Partner with stakeholders to translate ambiguous business problems into the delivery of decision‑focused metrics and visuals.
• Design insightful Power BI experiences - build clear, consistent dashboards (or an insights pack) that reveal trends, drivers and opportunities.
• Engineer dependable data foundations - write high‑quality SQL, and implement robust data quality checks and lineage. Work with data engineers and system SMEs to source and understand data.
• Contribute to team culture : Actively participate in Agile ceremonies, analytics initiatives, and foster collaboration.

Your Capability and Experience

What to Expect

CFS Culture

At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

Apply today and join us in helping Australians to achieve their financial freedom.

Please note, CFS requires all candidates to have full work rights in Australia.

Where we have preferred candidates, background checks (including Police, Employment, Bankruptcy checks, ASIC banned and disqualified persons) will be completed prior to the final preferred candidate's employment being confirmed. The outcomes of the background checks do not preclude the preferred candidate, however, they will be assessed against the inherent requirements of the role.

This role is based on Gadigal Land (Sydney).

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At Colonial First State, we’ve been helping Australians with their investment needs since 1988. In that time we've become one of Australia's leading wealth management groups.

We provide investment, superannuation and retirement products to individuals as well as to corporate and superannuation fund investors. Our wide range and investment management expertise spans Australian and global shares, property, fixed interest, credit, infrastructure and private equity.

In addition, our FirstChoice product offers over 100 investment options. Some of these options are managed by us and others by well-known investment managers and specialist boutique managers. We’re also a leader in providing value for money, and offer the choice of retail and wholesale investment products.

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