Business Intelligence Analyst

Do you want your work to make a difference for NSW?

Together, we create thriving environments, communities and economies.

• Join a highly skilled, supportive, motivated, collaborative team and be prepared to deliver innovative and positive change and improvement in customer experience.
• Permanent full-time opportunity with flexible working arrangements
• Orange or Parramatta location
• Salary relative to experience, and ranges from $106 025 to $117 363 + super

Our Business Operations team within our Shared Services is division is currently seeking to appoint a Business Intelligence Analyst to contribute to creating a world class shared service experience through data driven decision making enabled by thoughtful, well-designed, and easy to use analysis and insight.

The role will provide accurate performance metrics, analysis, reporting and effective advice on the activities of the Shared Services division and when required across the Department.

Responsibilities in this role will include:

• Contributing to the co-design and implementation of performance reporting frameworks and platforms (including dashboards and reporting)
• Enabling delivery teams to be informed of their performance, including assessing the effectiveness of systems and process improvement initiatives.
• Contributing to the identification and delivery of continuous improvement initiatives across Shared Services and Corporate Services.
• Establish and maintain key stakeholder relationships to enable the timely identification of and development of quantitative and qualitative research and performance metrics on a wide range of business issues.

About You

To succeed in this role, you will have proven experience developing frameworks and undertaking complex data analysis from multiple sources. You will adept at preparing insightful, well-designed, user friendly dashboard and reports. You will thrive working to tight timelines and with competing priorities. You will have drive strong stakeholder relationships and be self-driven to achieve outcomes.

In our inclusive and accessible workplace, differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. DPHI supports various employee affinity groups, practice flexible working, offer job share and workplace adjustments.

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close Tuesday 20th February 2024 at 11:55PM.

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

• make adjustments to the recruitment process
• offer information about workplace adjustments and support networks