Communications Adviser

SA Water Adelaide, South Australia, Australia

About the Company

SA Water is a successful, modern water utility wholly owned by the Government of South Australia. We employ more than 1,700 people across a broad range of disciplines who operate more than $14 billion worth of infrastructure to deliver essential water and sewerage services to more than 1.8 million South Australians.

We operate in a geographically and climatically diverse service area, with sites and locations from Ceduna through to Port Augusta, the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands, across to the Riverland, down to Mount Gambier, and most places in between.

Our strength and expertise have been shaped by our history. For more than 165 years, South Australians have depended on us to innovate and deliver efficient and sustainable water services. With nationally and internationally recognised industry expertise, we’re focused on understanding and meeting our customers’ expectations.

As well as safely delivering smart and reliable services for our customers of today, we innovate to shape the water solutions of the future that will support thriving economies and healthy communities.

We are driven by our values : we value our people, we do work that matters, we keep it real, we know that our work has impact and we are future focused. Staying true to our values ensures that we consistently deliver positive outcomes for all South Australians.

About the job

Due to internal movement, we have an exciting 12-month opportunity for a Communications Adviser to join our Communications team. As the voice of SA Water, you’ll play a key role in shaping how we connect with our people, customers, and communities across South Australia.

We’re seeking someone with a passion for crafting and delivering impactful communication. Your creativity and strategic thinking will help support our teams, build trust in our statewide services, and contribute to delivering reliable and sustainable water solutions every day.

About the person

The ideal candidate is a confident and creative communications professional with a passion for connecting people through impactful storytelling. They bring strong written and verbal communication skills, a strategic mindset, and the ability to manage multiple projects with ease. With experience in both proactive and reactive communications, they thrive in dynamic environments and are skilled at building trusted relationships across diverse stakeholder groups. Their enthusiasm for collaboration and innovation makes them a valuable contributor to the team.

About Customer, Community and Engagement

The Customer, Community and Engagement group drives customer outcomes by delivering exceptional experiences and tailored solutions that grow business, revenue, and the state economy, while actively engaging with communities and collecting valuable feedback.

Your responsibilities for this opportunity

Fostering trust with our people, customers and community by providing expert advice and service that ensure we effectively communicate and engage audiences with our business strategy and its delivery across South Australia, every day.

• Design and implement strategic communication plans and content to support business objectives.
• Create and deliver engaging materials including copy, images, video, graphics, artwork, events, presentations, and speeches.
• Provide advice on the most effective use of owned, earned, and paid channels.
• Optimise content for internal and external audiences across multiple platforms.
• Foster and facilitate the use of digital technologies that make communication and engagement efficient and effective, both within the business and with customers and the community.
• Cultivate effective relationships and networks to proactively identify communication and engagement opportunities.

Your success in this role will come from

To apply, click ‘Apply’. Please submit and complete the application form, upload a cover letter and current resume. For enquiries or a copy of the PD, please contact Tracy from the Talent Acquisition team at tracy.rayan@sawater.com.au.

A great customer experience is best achieved by having a diverse and inclusive team that reflects the community we serve. Applications are encouraged from everyone, including people living with disability, job seekers of all ages, members of the LGBTQA+ community, Aboriginal and Torres Strait Islander peoples, and people from culturally diverse backgrounds.

Please note : We request that recruitment agencies do not submit candidates for this position, as they will not be accepted.

Seniority level

Not Applicable

Employment type

Contract

Job function

Writing / Editing and Public Relations

Industries

Utilities

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