Customer Service

Overview

SIXT Australia is recruiting for a Casual Rental Sales Agent at Melbourne City. You will be the first point of contact for customers, combining strong sales and customer service to deliver premium service. The role includes handling rental agreements, managing bookings and customer data, and supporting our fleet with the goal of providing memorable experiences.

Responsibilities

You are the first point of contact for customers with a friendly, professional and sales-focused approach.

Handle rental agreements and customer inquiries with organization and a service-oriented mindset.

Tailor offers based on a wide range of products and fleet to maximise customer value.

Efficiently manage bookings and customer data via company systems with accuracy and care for detail and security.

Uphold SIXT Australia's values and premium service standards, compliance and operating protocols.

Your Skills

Sales Expertise : confidence in sales with a commitment to a premium level of service.

Communication & Teamwork : effective communication with teammates and customers, proactive in seeking opportunities to improve performance.

Time management & Adaptability : capable of working in a dynamic, fast-paced environment.

Systems Proficiency & Attention to detail : strong computer literacy with attention to data integrity.

Requirements

Available Monday to Sunday, including school holidays, weekends and public holidays.

Current provisional or full driver's licence.

Experience in sales in retail, dealership, technology, insurance or real estate is preferable but not essential.

What We Offer

Hourly base rate from $

• per hour, plus casual and penalty shift loadings.

Access to uncapped bonuses for top-tier sales and service performance.

Well-being benefits and flexible options to balance priorities.

Complimentary myNRMA Rewards membership with discounts on groceries, movie tickets, gifts, gym memberships, attractions, restaurants and more.

Employee referral program with potential for a referral bonus up to $2,000.

Potential for career growth, relocation within the NRMA Group or different locations.

EEO Statement

We're for inclusion, diversity, and representing the customers and communities we serve. We welcome applications from First Nations people, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Application

Ready to rev up your career and be the driving force behind going the extra kilometers with our customers? Apply now or visit our careers site to find out more. Join Team Orange today!

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