Customer Service Coordinator

Step into a sales support career with Australia’s only ASX-listed Q&T steel manufacturer.

$84K Salary Package Plus STI

Bisalloy ’s vision : ‘Enabling Innovation with Steel’ is reflected in their passion for developing new products, processes and ideas. To maintain a market-leading position, Bisalloy continues to invest in people, process and innovation.

Bisalloy care about their Customers’ Business – it’s their priority, it’s their business. The Customer Service Coordinator is a vital connection between sales, operations and the customer.

The Team lives and breathes the Bisalloy core values – Innovative Mindset, Winning Team Spirit, Customer Focus & Always Professional and works hard to ensure the best service experience for customers.

This role reports to Seanne Wall, Customer Service Supervisor. Since joining Bisalloy 8 years ago as a Customer Service Coordinator, Seanne has become a culture leader and personifies the core values. ‘Bisalloy recognised my talents and enthusiasm and gave me a great opportunity to grow my career.’

Friendly, highly responsive, and solutions-focused, your role incorporates all aspects of inbound and outbound customer service, sales enquiries and orders, documentation, CRM maintenance and liaising across the operation.

This role calls for a personable professional with a polished phone manner, eye for detail, commercial nous, customer focus and drive to deliver results.

You could be working or experienced in any industry – if you’re the right person, we’re very open-minded. Bisalloy will provide full technical product training.

To learn more, please review the position description at butlerhr.com.au.

If working for a successful Australian-made manufacturer in sales support appeals, we encourage you to submit an expression of interest by 19 October.

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