Claims Consultant (Strata)
Crawford & CompanyCouncil of the City of Sydney, New South Wales, AustraliaJoin to apply for the Claims Consultant (Strata) role at Crawford & Company
We are hiring a permanent full‑time, hybrid remote position for a national team that values culture, growth and integrity.
About Our Culture
At Crawford, we value our people; we hire for attitude, train for skill, and offer a supportive and positive work environment. Our team develops skills and expertise to thrive in each role. We seek someone who adds to our culture and demonstrates :
- Drive – intrinsically motivated and committed to high quality work and customer service.
- Integrity – impeccable with words and follow-through on commitments.
- Growth mindset – encourages collaboration and welcomes feedback, sharing learning with the team.
About the Opportunity
The role manages a portfolio of strata claims end‑to‑end and requires strong stakeholder engagement. You will pick up the phone and provide updates and outcomes to key stakeholders regarding their claims. Preference is given to candidates with insurance / strata claims management experience but we also welcome customer‑service / retail / call‑centre superstars who are eager to learn insurance fundamentals on the job.
Internal title : Strata Internal Claims Adjuster; other related titles may include Claims Consultant, Claims Manager, Claims Handler, Claims Assessor.
About You
Key Requirements
Key Responsibilities
About Crawford
Crawford is the world’s largest publicly listed claims management company operating in more than 70 countries. We handle the entire claim lifecycle from first notification of loss to litigation. Our services include loss adjusting, third‑party administration, forensic accounting, cyber response, managed repair services, quantity surveying, forensic engineering and building consultancy.
EEO Statement
Crawford is committed to being an inclusive workplace that employs and retains the best and most diverse talent. We value diversity of thought, experience and perspective and aim to create a workplace where our people feel valued, respected, and empowered. We welcome applications from Aboriginal and Torres Strait Islander peoples and from people of all backgrounds regardless of gender identity, age, sexual orientation, disability, or ethnicity.
All successful employees consent to a national police check. Eligibility requires Australian or New Zealand working rights.
How to Apply
Interested? Please submit a short cover letter explaining why you are suitable for the role along with your resume.
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