Overview
In the role of a Return to Work Specialist, you will be is responsible for helping guide people through their recovery and return to work journey post workplace injury to achieve a sustainable return to work and life. You will do this by delivering a personalised, empathetic face to face service for individuals that have experienced a workplace injury. The roles focus is to positively influence and encourage parties to participate in the return to work process and take ownership of actions. How you'll make an impact Facilitate and attend face-to-face visits with injured workers, employers, health practitioners, and allied health professionals to support the return to work process. Educate stakeholders, including injured workers, on legislative requirements, return to work processes, and available support services to achieve agreed goals. Collaborate with vocational providers and internal stakeholders to ensure consistency and achieve return to work and life outcomes. Attend medical reviews and implement early intervention strategies while monitoring medical and cost management strategies for sustainability. Communicate with stakeholders to develop and monitor Work Plans (Service Plans) and assist with workers' compensation documentation. Maintain accurate documentation and attend file reviews with employer representatives to ensure evidence-based decisions on claims. About you Recent or previous work experience in Workers Compensation and/ or Claims Management experience is highly desirable Experience in the Allied Health or Job Placement industry is highly desirable Demonstrated knowledge of the Return to Work Act and its application is desirable, but not essential Demonstrated knowledge of relevant acts, legislation and work health benefits is desirable, but not essential Excellent customer service, communication and interpersonal skills as well as a team player attitude Demonstrated high levels of autonomy with a learning mindset. Experience working within a dynamic fast paced environment Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave Novated Leasing opportunities Two paid volunteer days annually Health Insurance Discounts with our Group Insurance Plan Employee Stock Purchase Program Paid parental leave Other benefits include: Flexible and hybrid work arrangements Mental Health and Wellbeing Support for yourself and immediate family members Employee Recognition Awards and Service Milestone Recognitions Peer Support Program Annual flu vaccinations Access to Reward Gateway – discount offers at over 350 retailers! And more...
Return to Work Specialist • Adelaide, Australia
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