About US
At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.
Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.
About the Role
Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate.
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.
We’re looking for:
Someone who wants to be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.
In our successful candidates we are looking for:
Hours
The operational hours for the Service Desk are Monday to Sunday 6am to 10pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.
Culture and benefits
Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally
We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.
Why you will love working here
Service Desk Agent - North Sydney • North Sydney, NSW, AU
Select how often (in days) to receive an alert:.Pemulwuy NSW (AUS), New South Wales, AU - Australia.At Arjo, we know what moves us.We go above and beyond for people facing mobility challenges.We ta... Show more
AUD 75,000 – AUD 80,000 per year.IIQAF Group is seeking a professional and customer-focused.The ideal candidate will have experience in.This role is suitable for candidates searching for.Call Centr... Show more
Night Auditor & Guest Service Agent - The Capitol Hotel Sydney.Night Auditor & Guest Service Agent - The Capitol Hotel Sydney.EVT - Entertainment | Ventures | Travel.Night Auditor & Guest Service A... Show more
Business Development Manager - Sydney and NSW (North).Ready to lead premium guided travel in the Australian Travel Market?.With a significant opportunity ahead in the Australian market, Collette is... Show more
At Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.Thi... Show more
Park Hyatt Sydney is recruiting for a professional .Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury.Located among the world’s premier c... Show more
We’re looking for a Guest Services Agent with a twist at Vibe Hotel North Sydney.For starters, you’ll love putting others first and you’re smiling when they are – you’re the definition of a people ... Show more
Be among the first 25 applicants.Direct message the job poster from Inchcape Australasia.Talent Acquisition Specialist at Inchcape Australia.Artarmon is seeking a skilled and motivated.Are you pass... Show more
Opportunity to work with our prestigious customers across industries.Be part of a collaborative and supportive team.Flexible work from home options.As a market leader in Business Process Optimisati... Show more
Join the company that’s building the telemetry infrastructure for the AI era.At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortun... Show more
Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty.We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members... Show more
For 30+ years, Aussie has helped 1.Australians achieve homeownership.Today, we're also helping them find, buy, and own - not just with loans, but with buyer's agents.As a Retail Buyer's Agent, you'... Show more
A leading technology firm in Sydney is looking for an IT Service Desk Technician (L2) to deliver Level 2 IT support to a diverse client base.You will respond to support tickets, resolve technical i... Show more
A leading global mobility provider is looking for a Rental Sales Agent to join the Sydney Airport team.This full-time role offers a competitive hourly rate, ongoing training, and various employee b... Show more
Are you Wired Differently? Come and join our growing specialist teams.Enjoy technical variety, ongoing development, support and autonomy.Sydney base + rewarding salary + bonus + vehicle + benefits.... Show more
Stone Real Estate is seeking Sales Agents for our offices in Crows Nest and Greenwich.We offer a unique approach to property services and a commitment to going above and beyond for clients.No exper... Show more
Service Desk Engineer - Sydney.Service Desk Engineer - Sydney.Get AI-powered advice on this job and more exclusive features.This is a hybrid role currently based at the Summer Hill office, which wi... Show more
Sales - Sales Agent North Shore Group.Belle Property North Shore Group, NSW.Belle Property NorthShore Group believes great people make a great business.Our agents are talented, dedicated and commun... Show more
Be among the first 25 applicants.Richard Crookes Constructions (RCC).As we expand our major projects portfolio, we’re looking for experienced.If you have a passion for delivering large-scale projec... Show more
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Naked Wines, a global company in the consumer goods industry, is seeking a passionate and driven indiv... Show more
){kind=logo}
