Cruise Attendant | Journey Beyond Cruise Sydney

About Us

Journey Beyond Cruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser the ‘Spirit of Migloo’ boasts uninterrupted 360-degree views while guests enjoying an amazing culinary experience including regionally sourced food and prestigious wines. Departing from Darling Harbour, Cruise Sydney provides lunch and dinner cruises as well as private charter events.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About the Opportunity

We have multiple opportunities available for friendly, confident, and service-focused Waiters (or how we like to call them, Cruise Attendants!) to join our team aboard the Spirit of Migloo on Sydney Harbour. This is an exciting opportunity for those who thrive in a premium hospitality environment and enjoy creating memorable guest experiences in a unique marine setting.

About the Role

As a Cruise Attendant, you'll play a key role in delivering high-quality food and beverage service, welcoming guests, supporting passenger safety, maintaining vessel presentation and contributing to a smooth and enjoyable cruise experience. You will work closely with the Cruise Director, marine, kitchen and front-of-house teams to ensure every guest receives warm, professional and attentive service from boarding through to departure.

Key duties include:

• Greeting and assisting guests throughout service
• Taking and processing orders
• Serving food and beverages, encouraging upsell of add-on products
• Making and serving cocktails
• Supporting cash handling processes
• Keeping service and dining areas clean

If you're passionate about hospitality, enjoy working on the water, and thrive in a collaborative team environment, we want to hear from you! This is a fantastic opportunity to showcase your skills while creating memorable experiences for every guest.

We're also looking for the right person to step into our Cruise Supervisor opportunity, supporting service delivery and leading the team on board during our Cruise Director's days off. This role will help oversee the guest experience, bar and food service, stock standards, safety compliance, and crew presentation. It’s ideal for someone ready to take their next step in hospitality management, providing calm, positive leadership during each charter.

Requirements

• Valid NSW Responsible Service of Alcohol (RSA) Competency Card
• Food Safe Handling certification (or willing to complete a free, online course)
• Previous experience in hospitality, food and beverage service or a similar customer-facing role
• Strong cash handling, stock rotation and service area presentation skills
• Ability to work irregular hours, extended shifts and in a marine environment
• Confidence working on your feet, in confined spaces and around wet or slippery surfaces

Successful candidates will be able to demonstrate high service standards, along with how reliable and proactive they are. They'll be hospitality professionals who enjoy engaging with guests and working as part of a close-knit team. They'll communicate clearly, remain calm under pressure, and take pride in delivering a premium service. Successful candidates will bring a strong team ethic, excellent interpersonal skills, and a positive attitude, with the ability to create a welcoming experience for guests from all over Australia and the world!

A pre-employment medical and National Police Check may be required as part of this recruitment process.

Are you ready to join us? Your journey begins here!

To apply, please submit your resume, along with a Cover Letter telling us a little bit about you.

Applications will be reviewed and progressed as they are received, so don't wait, apply now!

Benefits

As a Journey Beyond employee, you'll enjoy:

• General discounts on Journey Beyond travel, experiences & merchandise
• A positive work environment with a team who love what they do
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Private Health discounts
• Employee Assistance Program (EAP)