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Service Designers multiiple roles long term contracts

Service Designers multiiple roles long term contracts

Softtest PaysCanberra, ACT, Australia
30+ days ago
Job description

Service Designers – multiple roles, long term contracts

Overview

Australian citizens residing in Australia only.

Responsibilities

  • Demonstrated experience in leading stakeholders and project teams to generate journey maps, service blueprints, service models, and clearly articulate actionable insights and opportunities for service and experience improvement 40 %
  • Demonstrated ability overseeing and participating in research activities, generating insights and effectively using qualitative and quantitative data to drive improvements 20 %
  • Demonstrated experience working in an Agile team, including the ability to scope and break down work into design deliverables, and tailor methods and processes to set timeboxes 20 %
  • Demonstrated experience using Miro, Figma, Microsoft PowerPoint and other design software to communicate designs for executive and delivery teams 20 %

Qualifications

  • Understanding of the Australian Governments Digital Service Standard and / or the UK Design Councils Double Diamond Model
  • Experience working for a federal government agency in a design capacity
  • Versatility across a wide range of user experience practices, including user research, stakeholder engagement, information architecture, interaction design, UI / visual design, prototyping and testing.

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    Service Designer • Canberra, ACT, Australia