RTO Training Lead - Lutwyche

Position Description

Why Join Carers Queensland?

You will be part of a supportive, purpose-driven environment that empowers you to create meaningful change in your role. As Carers Queensland continues to grow and evolve, this role plays a key role in building a modern, data-driven organisation. Carers Queensland’s nationally recognised Registered Training Organisation (RTO) has been training and developing community service practitioners for more than 10 years. Unlike other RTOs, we focus specifically on the aged, community, disability, and health service sector.

About the role:

The RTO Training Lead is responsible for the day‑to‑day operational leadership and outcomes of the Vocational Education and Training (VET) function. This role is critical in ensuring the delivery of high‑quality, compliant training and assessment services that meet organisational objectives, contractual obligations, and regulatory requirements. The Training Lead supports the achievement of key performance indicators (KPIs) while embedding quality, consistency and continuous improvement across all training and assessment practices.

Working in partnership with industry stakeholders, the RTO Training Lead ensures training programs, assessment activities and curriculum remain aligned with industry needs, contemporary practice, and best practice in adult learning and assessment. There are no two days that are the same, so you will need to be organised, able to set out the forward delivery plan, yet pivot when needed. Your ability to apply business processes to different situations will be key to your success. Based at our Corporate offices in Lutwyche, close to public transport, we do provide education services across Queensland so some travel will be involved in this role.

Your day may include:

• Leading and supporting our Training and Assessment team across day-to-day operations to ensure seamless delivery of our training programs.
• Creating training and assessment strategies, workbooks, trainer materials, assessment tools and mapping to ensure compliance with training package outcomes.
• Lead the development of education training programs.
• Conduct training as and when required.
• Implementing training content into aXcelerate in an interactive and engaging format.
• Analysing industry training needs and refining existing programs accordingly.
• Evaluating program effectiveness and recommending improvements in teaching methodologies.
• Determining whether operational procedures and polices need modification to enhance efficiency and compliance.

Is this YOU?

About You

This role calls for an individual who can think on their feet with a passion for innovation and collaboration. We’re looking for an education professional with experience working in the care sector. You have a passion for learning and development combined with an ability to deliver the results. A sharp eye for detail and strong operational management skills will make you a standout candidate.

You bring:

• TAE40116 or equivalent & 5+ years’ experience working in a VET environment
• Current experience working in the Aged, Disability, Community or Health care sector (certifications desirable in these areas).
• Experience in using learning management systems (aXcelerate knowledge desirable)
• Excellent computer skills with an advanced level proficiency in online content development
• Excellent problem-solving and decision-making skills
• Strong communication skills, both written and verbal
• High level of attention to detail
• Enjoy working within a team environment

Benefits:

• Full-Time role on site in Corporate Office at Lutwyche with hybrid options, close to public transport and discounted parking.
• Attractive Remuneration Package (depending on experience) CSW8.1 - $ 129,210.64 per annum + 12 % Super + transfer your long service leave via QLEAVE (if applicable) + Flexible work options (up to 2 WFH days after probation depending on operational need).
• Excellent Not-for-Profit Tax Benefits with RemServ + Accrued Days Off + Gifted Day for Christmas + Fitness Passport + Westpac Financial Literacy Program + Origin Electric Employee Benefits Program + Access to Discounted Corporate Private Health with Medibank & BUPA.
• Professional development through ongoing training with access to EAP for yourself and family members.
• The opportunity to enact real and rewarding change in the lives of those you work with and for.
• A flexible and supportive work environment where your contribution is highly valued.

How to Apply:

1. Click on the ‘Apply’ button on this page – on the next page please review the Position Description and the Key Selection Criteria which is found in the yellow folder on the top right side of the screen.
2. Submit a cover letter addressing the Key Selection Criteria, detailing how your experience makes you suitable for this role (applications without this will not be considered). Only successfully short-listed candidates will be contacted – we thank you for your understanding.
3. For further detailed information, please contact our Recruitment Team on hr@carersqld.com.au.

We will be short listing as we go so don’t wait for the closing date! APPLY NOW!

Closing date: 11th May 2026

Carers Queensland is an equal opportunity employer actively seeking to employ people who reflect the diversity of our clients and encourages applications from people with a disability, and from culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Islanders, and the LGBTIQ+ community.