Senior Technical Support Engineer

Senior Technical Support Engineer

The Senior Technical Support Engineer role is responsible for the design, implementation, development, documentation, testing, and maintenance of infrastructure and services across broadcast, storage, server and network technologies.

This is a full-time, onsite, permanent role. Based in our Melbourne office.

This role is classified as a Level 4 role under SBS Australia's current Enterprise Agreement (with an annual base salary range of $96,483 - $103,000). The successful applicant will be offered remuneration that is commensurate with their skills and experience and in alignment with this framework.

The Role

SBS is offering a rare and exciting opportunity to join the Infrastructure team in our Melbourne Bureau based in Federation Square. As a Senior Support Engineer you will be working with a high-performing team responsible for the smooth running of our technology systems in Melbourne.

Reporting into the Infrastructure Manager (VIC/ACT), this role will see you doing the following:

• Support SBS Melbourne’s daily broadcast requirements for both Radio and Television.
• Provide technical advice for broadcasters and operators to facilitate effective and efficient use of equipment.
• Working with the Infrastructure team to provide regular maintenance of existing systems as well as assisting with project deployments and collection of requirements for new projects.
• Propose and design solutions to challenges faced by Infrastructures clients.
• Maintaining up-to-date records of the systems deployed in Melbourne including producing and updating Engineering drawings.

About you

We are seeking a professional with solid experience in a similar type of role, the ideal candidate would have:

• Experience in a broadcast engineering or similar role
• Experience in supporting Radio, TV and IT based systems and a good understanding of design best practices of these systems.
• A solid understanding of Networking and the principles required in a corporate as well as a media (IPFM) based network.
• Experience with AOIP (AES67) and VOIP (SMPTE-2110 & NDI) based systems.
• Experience with Media Asset Management systems and Playout systems.

Feel like you meet most, but perhaps not all the criteria listed? Then, send through your detail as whilst we have specific requirements in mind we can look at how we can bridge the gaps.

About SBS

SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.

SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.

At SBS, we embrace difference and we welcome applications from people of all backgrounds.

We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.

To find out more about reasonable adjustments, please view our short video here.

We are shortlisting applications as they come in, so don’t delay, apply today!

Some of the reasons to consider working with us:

• The people! We truly celebrate and welcome difference at SBS and encourage everyone to bring their whole self to work & you’ll be part of one of the most inclusive companies in Australia!
• The culture and the engagement of our workforce! 93% of our employees have stated that they are proud to work for SBS!
• We offer a range of benefits from, health care checks, salary packaging, Employee Assistance Programme, flexible work arrangements and discounted gym membership nationally with Fitness Pass.
• We’re agile and innovative in the way we work, as well as being a trusted and established brand. At SBS we have been broadcasting for over 50 years and our future is packed with many more exciting developments!
• We also love to promote from within! We have allocated training funds to do just that and help bridge the gaps when moving from role to role.

Reasonable adjustments

SBS recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the SBS recruitment/interview process to better enable you to shine, then please contact careers@sbs.com.au and let us know.

Adjustments may include but are not limited to; alternative application methods, interview setups, physical requirements, guidance for trans or gender diverse applicants, specific interview availability times and more.

Job Description