Claims Management Temporary Employment Register

Join a purpose driven organisation making a real impact on workplace health and safety across Australia.

Who we are

Comcare is the national authority for work health and safety and workers’ compensation. We promote the health benefits of good work and contribute to a safer, fairer, and more productive Australia. Our work spans:

• Regulation of workplace health and safety.
• Management of workers’ compensation schemes.
• Support for recovery and return to work.
• Engagement with employers and employees to foster better practices.
• We are a values driven organisation committed to diversity, inclusion, and continuous improvement.

What we offer

• Be part of something bigger, contribute to safer workplaces nationwide.
• Competitive pay and generous leave entitlements.
• Flexible work options and wellness programs.
• Ongoing learning and development opportunities.
• Supportive, inclusive and collaborative culture.

About the register

Comcare maintains a Claims Management Temporary Employment Register to identify and engage skilled individuals for non-ongoing (temporary) positions across the Claims Management Group. This register allows us to quickly connect with applicants who bring relevant experience and capability to support our work in a range of APS Level 2 to APS Level 6 positions.

These positions are offered on a non-ongoing basis for a specified term of up to 18 months, depending on operational needs. Non-ongoing contracts may be issued for an initial period of up to 12 months, with the option to extend to a maximum of 18 months. Please note that non-ongoing contracts can only be extended once, regardless of the duration.

• Positions offered through this register are temporary only and do not lead to ongoing employment or promotion under the Public Service Act 1999.
• You may be contacted if a position arises that aligns with your skills, experience and availability.
• Registration on the register records your interest in working at Comcare. It does not guarantee a position becoming available or an offer of non-ongoing employment.
• Applications will remain active until Friday, 18 December 2025. After this date, you will need to reapply to be considered for future opportunities.

About the Claims Management Group

The Claims Management Group is responsible for delivering Comcare’s claims management services, supporting individuals through challenging periods in their lives. Our work is both rewarding and impactful. We assist people in their recovery and return to work, making a meaningful difference to their wellbeing, their employers, and the broader community.

Diverse positions within Claims Management

Claims Management offers a variety of positions across multiple disciplines, including:

• Operational such as Claims Managers and supporting, working directly with claimants and performing administrative and case management tasks.
• Governance, project management and strategic support.
• Data, analytics and financial.
• Contract management, procurement and administrative.

Positions may involve a mix of operational and administrative tasks, with duties determined by the classification level and specific role requirements. Positions are offered for varying periods of up to 18 months, based on operational needs.

Who should apply

Temporary Claims Management positions can suit a wide range of applicants including:

• Recent university graduates.
• School leavers.
• Current university students in their final year of study (for example students enrolled in business, legal, allied health and clinical disciplines).
• Job seekers looking for a career shift and are interested in service delivery and case management.
• People returning to the workforce.

Who we are looking for

Comcare is seeking motivated, adaptable individuals with a wide range of expertise and transferable skills to contribute to our mission of promoting safe, healthy and productive workplaces across Australia. If you're passionate about making a difference and thrive in a collaborative environment, we encourage you to express your interest.

We are committed to fostering a flexible, inclusive and respectful workplace that reflects the diversity of the Australian community. We welcome applications from:

• Aboriginal and Torres Strait Islander peoples.
• People with disability.
• LGBTIQ+ individuals.
• People from culturally and linguistically diverse backgrounds.
• Mature age candidates.

As opportunities arise, suitable applicants may be contacted to assess their availability and fit for specific positions.

To be eligible for temporary employment at Comcare, applicants must meet the following criteria:

1. Be an Australian citizen or going to be granted Australian citizenship before commencement. You will be asked to provide evidence.
2. Successfully undergo a character clearance (Australian Criminal History Check).
3. May be required to undergo a medical examination conducted by the agencies preferred medical supplier.
4. Be willing and eligible to obtain and maintain a security clearance to the appropriate level if applicable to the position.
5. Be able to provide proof of qualifications if applicable to the position.

How to apply

To register your interest:

1. Sign in or create an account on the Comcare Web Recruitment System.
2. Click “Apply” at the bottom of the screen.
3. Indicate your interest in positions from APS Level 2 to APS Level 6.
4. Nominate your preferred work location/s (Canberra and Melbourne only).
5. Select the areas of work that match your experience and interests.
6. Provide some basic personal details.
7. Upload an up-to-date resume.

Privacy

Comcare collects your personal information when you register to apply for a position. Your Personal information will be handled, used and managed in accordance with the Australian Privacy Principles (APP’s) as outlined in the Privacy Act 1988. Your information is used by Comcare for recruitment and selection processes relating to your employment or potential employment. Comcare will not disclose the information to persons, who are not involved in managing Comcare’s recruitment and selection processes, without your consent except where authorised or required by law.