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Relationship & Sales Manager NSW/ACT - Disability & Aged Care
Relationship & Sales Manager NSW/ACT - Disability & Aged CareHome Caring Pty Ltd • Australia
Relationship & Sales Manager NSW / ACT - Disability & Aged Care

Relationship & Sales Manager NSW / ACT - Disability & Aged Care

Home Caring Pty Ltd • Australia
11 hours ago
Job description

Relationship & Sales Manager NSW / ACT - Disability & Aged Care

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Home Caring, part of The Caring Group, is an award-winning private home care company dedicated to providing exceptional aged care and disability support services across Australia. Our mission is to deliver sensitive, respectful, and client‑centred care, enabling individuals to live independently and comfortably in their own homes.

We offer a wide range of services, including :

  • Disability care under the NDIS framework
  • Complex and high‑needs care
  • Domestic assistance & home maintenance

With a strong reputation for excellence, we are a dedicated team of results‑driven professionals, striving for growth, building relationships and making a meaningful impact in the communities we serve.

POSITION OVERVIEW

Reporting to the Group CMO, you will be responsible for delivering business growth both directly to market and in partnership with our franchisees through community‑based programs in NSW. This role is crucial in expanding our client base through direct consumer outreach, business‑to‑business (B2B) partnerships and stakeholder engagement.

Using your experience as a sales professional, strong established networks within the B2B space, and your knowledge of the NDIS and Aged Care sectors, you will focus on attracting new clients through exciting community initiatives, ensuring Home Caring continues to be a provider of choice. This, coupled with your direct market access, ensures we utilise diversified skill sets to continue to achieve above market growth rates.

You will be provided with a comprehensive training program, ongoing operational support, and full suite of cloud‑based tools, as well as work with respected, industry experts for coaching and guidance.

What We Offer

  • ✅ Competitive salary with a generous commission structure
  • ✅ Nationwide opportunities with flexible work arrangements (remote / hybrid / local travel)
  • ✅ Operational support & cloud‑based CRM for seamless sales tracking
  • ✅ A collaborative and supportive team culture
  • Key Responsibilities

    Sales & Business Growth

  • Identify and secure new clients, fostering long‑term relationships
  • Develop and execute localised sales strategies to attract new customers
  • Work closely with local franchisee on client experiences, setting realistic timelines, expectations and sales processes to turn opportunities into new clients
  • Stakeholder Engagement

  • Build strong relationships with referral partners, including healthcare professionals (GPs, hospitals, allied health providers), community groups, case managers, and aged care coordinators
  • NDIS support coordinators, plan managers, and government agencies
  • Represent Home Caring at industry events, expos and networking functions
  • Collaborate with marketing to develop community‑based campaigns
  • Drive brand awareness through local events, social media, and outreach initiatives
  • Monitor campaign ROI and adjust strategies for maximum impact
  • Build tailored messages to your direct market, social media engagement and direct outreach via social media channels and EDMs
  • Drive thought‑provoking ideas in close collaboration with our franchisees, designing community‑based programs representing our Home Caring values and value proposition to new customers and partners
  • Sales Reporting & Performance Tracking

  • Maintain an accurate pipeline of leads using CRM systems
  • Track performance against sales KPIs and revenue targets
  • Provide market insights and identify new opportunities for growth
  • Industry Knowledge & Compliance

  • Stay updated on NDIS and aged care funding models, policies, and regulations
  • Ensure all client engagements meet compliance and quality assurance standards
  • Skills & Requirements

  • Proven track record in sales, business development, or account management within the NDIS or Aged Care space
  • Existing networks within the aged care, disability, or healthcare sectors
  • Strong knowledge of the NDIS, aged care, and home care industry
  • Excellent communication, negotiation, and relationship‑building skills
  • Highly motivated, results‑driven, and target‑oriented
  • Ability to engage multiple stakeholders (care managers, nurses, case workers, etc.)
  • Resilient and tenacious with a passion for helping people access quality care
  • Experience using CRM software to track sales performance, Sales Navigator or use of a health specific database for building events and outreach activity (preferred)
  • #J-18808-Ljbffr

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    Relationship Sales Manager NSWACT Disability Aged Care • Australia

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