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Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs MulgraveWeploy • Mulgrave, VIC, AU
Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs Mulgrave

Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs Mulgrave

Weploy • Mulgrave, VIC, AU
30+ days ago
Job description

Benefits of Weploy:

  • EOI for upcoming opportunities across Mulgrave, Scoresby, Clayton and South Eastern Suburbs of Melbourne (Mon-Fri)
  • Above award hourly rates of $34.48 an hour + super
  • Opportunities for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
  • Opportunity to work with some of Australia's leading brands!

Your Next Role:

  • Call centre opportunities ranging from 4-6 months, 6 months + and often extensions or permanency thereafter
  • Mon-Fri hours (consistent full time hours of 37.5 each week)
  • Onsite roles
  • Handling a large volume of inbound queries through calling, emails and chats for reputable clients across the Financial Services, Waste Management Services, Healthcare Industry and more! On average, taking up to 50-60 calls per day.
  • As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
  • Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role!
  • Supportive and bubbly team environment

What you Need:

  • Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)
  • Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)
  • Confidence working with numbers and maths
  • Can do attitude and resilience
  • Exceptional communication skills both verbally and written
  • Happy to work onsite in the office
  • Professional references from previous employers

What Next?

Apply now and kick start your Weploy journey with one of our dedicated Talent team members 🚀

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Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs Mulgrave • Mulgrave, VIC, AU

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