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Customer Advisor - Nowra, NSW

Customer Advisor - Nowra, NSW

NABNowra, New South Wales, Australia
19 days ago
Job description

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  • Are empowered to make a positive difference for customers and communities
  • Given the opportunity to learn, grow and achieve.
  • Deliver a seamless, consistent, and tailored customer experience every day

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand

Each day, you’ll go above and beyond to :

  • Support NAB’s Nowra Branch by being the first point of contact for our customers; putting them at the centre of everything you do.
  • Identify the most suitable products and services for customers : like account opening, unsecured lending and banking transactions
  • Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

    • We’re looking for the brightest minds to deliver the best for our customers. We’d love for you to have :

  • A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers
  • A team player with a keen eye for detail ensuring every transaction is efficient and accurate
  • Customer centric thinking and an appreciation for inclusion and the diversity of our customers

    • The Hours

    Join our team in this role with the following hours – Monday to Friday 9 : 00am – 4 : 15pm.

    More focus on you

    All new Customer Advisors will benefit from NAB’s tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success.

    We also offer :

  • Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
  • Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
  • Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave

    • A diverse and inclusive workplace works better for everyone

    We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

    If you think this role is the right fit for you, we would love to hear from you.

    Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity.

    NAB is an equal opportunities employer and is committed to providing a workplace that is free from discrimination and harassment.

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    Customer Advisor • Nowra, New South Wales, Australia