Gym Instructor & Personal Trainer

COMPANY PROFILE: Our purpose, connecting to thrive and win, is what drives us, it is the reason we exist. Our priority is connecting to our partners, delivering on their objectives, and allowing their communities to thrive and win. We achieve this through our commitments to improving health and wellbeing, driving community connection, high-performing people, and robust management systems. Aligned Leisure enriches communities and ignites connections. We enable communities to thrive through art, aquatic, fitness, health, sport, and wellbeing services. Our services are not about us. We work with our partners to deliver programs and services tailored to their unique community needs. Aligned Leisure draws upon the unparalleled capacity of its parent company, the Richmond Football Club, to deliver initiatives reaching deeply into communities and driving positive change in health, education, gender equity and the alleviation of disadvantage. CHILD SAFETY COMMITMENT: Aligned Leisure is committed to the safety of children. We want all children who attend our facilities and/or are in our care to be safe, happy and empowered. We are committed to the safety, protection, participation and empowerment of all children by implementing Child Safe Standards and providing a safe and supportive environment for all children. We make sure that children are not exposed to any form of harmful conduct or abuse and each child is empowered to participate in decisions that affect them and to share any concerns they may have. POSITION PURPOSE: Gym Instructors & Personal Trainers will engage with members and guests to ensure a safe, fun and fulfilling fitness environment. They will support members in their fitness goals by creating tailored, rewarding and fun fitness plans which will also increase member retention. As a professional fitness instructor, they will operate with great pride and professionalism, maintain an immaculate group fitness environment and will continually educate themselves. They will impart knowledge in accordance with their education and training. The Gym Instructor & Personal Trainer will work relentlessly to implement the Aligned Leisure purpose of connecting to thrive and win, values of aware, disciplined, relentless and united, and associated behaviours throughout the entire team. KEY RESPONSIBILITIES: 1. Fitness instruction • Provide professional fitness instruction to all members and guests. • Engage with each and every customer who enters the gymnasium. • Create tailored, rewarding and fun fitness programs for members. • Actively support initiatives to retain members. • Ensure developed programs support a wide range of activities, including group fitness and sport and also utilise community assets including seasonal aquatic facilities, parks, gardens and other facilities and programs. • Ensure instruction includes nutrition advice and promotes education and any nutrition programs offered (within your level of training). • Identify members at risk of leaving, providing additional support to maintain their fitness programs at the centre. • Actively drive members into participation in other fitness programs including personal training, small group training and group fitness. • Maintain an expert level knowledge of latest industry trends. • Support the Head of Fitness & Programs in the delivery of health and fitness programs in accordance with annual plans. 2. Gymnasium supervision • Oversee the operation of the gymnasium. • Be visibly present and engaging with all customers. • Manage customer behaviour in line with etiquette guidelines. • Welcome and educate new participants so they feel comfortable in the gymnasium environment. • Ensure equipment is used in a safe manner and undertake cleaning of equipment on each shift. • Ensure all reports, checklists and procedures are completed and signed off by the Duty Captain. 3. Health and safety of all staff & customers • Comply with all applicable policies and procedures. • Oversee the evacuation the group fitness room(s) as directed by the Duty Captain and in accordance with training. • Implement and documents hazard and environment inspections, risk assessments, risk controls and corrective actions. • Risk-assess work instructions to identify any hazards and take action to rectify any identified risks. 4. Outstanding service delivery to all customers and stakeholders • Aligned Leisure will be renowned for delivering outstanding service and providing memorable experiences for our customers. Gym Instructors & Personal Trainers will be relentless in identifying opportunities to provide exceptional service and will continuously ask themselves, “How would I want a member of my family to be treated in this situation?” • Lead and deliver on our customer charter and service standards. Gym Instructors & Personal Trainers may be required to undertake other tasks as directed by the Fitness Captain or other senior leaders. KEY RELATIONSHIPS: • Contract leadership teams and employees • Relevant Council staff and officers • Key user and community groups • Group fitness members and guests

ESSENTIAL QUALIFICATIONS AND EXPERIENCE:

• Certificate III and IV in Fitness and/or GEL equivalent

• Fitness Australia certification (if applicable per contract location)

• Previous and relevant industry experience.

• The position may be subject to relevant pre-employment checks such as a Police Check and must maintain a current Working with Children’s Check or equivalent.

• The successful applicant must hold or be willing to attain first aid and CPR qualifications

PERSONAL ATTRIBUTES:

• High level communication and consultation skills

• Committed to participating in ongoing training and workshops

• Customer focused

• A commitment to professionalism and accountability

• A passion working with community, members and guests