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Insurance AdministratorFuse Recruitment • Melbourne, VIC, AU
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Insurance Administrator

Insurance Administrator

Fuse Recruitment • Melbourne, VIC, AU
8 days ago
Job type
  • Full-time
Job description

Insurance Administrator - Contract
Monday to Friday | 9:00am – 5:00pm

Are you an experienced insurance administrator with exposure to group insurance inside superannuation? This is a great opportunity to join a busy, supportive team where you’ll manage policy and claims processes end-to-end, liaise with key stakeholders (insurers, trustees and internal teams), and contribute to continuous improvement.

Key responsibilities

  • Process insurance applications, alterations and cancellations across Death, TPD and Income Protection cover.
  • Coordinate underwriting requirements, including medical evidence requests and follow-ups with insurers.
  • Manage end-to-end claims processing, including assessment support, documentation collation, and payment coordination.
  • Liaise with insurers, trustees and external stakeholders to resolve complex cases efficiently and professionally.
  • Calculate and reconcile insurance premiums within member accounts.
  • Maintain accurate insurance records across administration systems.
  • Ensure work is completed in line with superannuation legislation, trust deeds and policy terms.
  • Identify process improvements and contribute to continuous improvement initiatives.

Skills & experience

  • Experience in superannuation, insurance, or financial services administration.
  • Understanding of group insurance within super (highly regarded).
  • High attention to detail and proven ability to manage sensitive/confidential information.
  • Strong stakeholder management and communication skills.
  • Ability to manage multiple cases and prioritise competing deadlines.
  • Familiarity with administration platforms (e.g. Acurity, SuperB, or similar).

Interested? Apply now!
Click ‘Apply Now’ or for more information contact Luke at lsmith@fuserecruitment.com

Know someone suitable for this role? Refer them through Fuse Connect Me and earn up to $500 for every successful referral.

Sign up here: https://candidate.referec.com/campaign/N5MBB2

Consultant

Luke Smith

Recruitment Consultant

lsmith@fuserecruitment.com

Reference number: BH-39845
Profession:Insurance & SuperannuationClaims

Insurance & SuperannuationOther

Company: Fuse Recruitment
Date posted: 21st Sep, 2026

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Insurance Administrator • Melbourne, VIC, AU