Support Consultant (QLD)
About the position
About our Support Consulting opportunity:
- Want to grow your career developing Customer Support outcomes with your excellent customer service over a varied customer base?
- Want to work for a well-established and mature Software Development and vendor Company with more than 1500 clients?
- Do you enjoy supporting and collaboration with team-mates? We’re a friendly bunch.
- Option for a Hybrid Work Arrangement: find some flexibility in your working week in consultation with your team (the best of both worlds!)
Where you’d be working:
Our Support Consultants work in the Brisbane branch for our customers located both locally and globally.
What you’d be doing (your day will look like this):
Our Support Consultants provide first and second level support services to our customers by email, telephone and video, but also at the customers’ site. Our QLD Branch, based in Milton, has an opportunity for a Support Consultant with a background in Pronto Xi or ERP software systems to provide Application Support services covering various Pronto Xi modules. This busy role will expose you to a large number of businesses across a diverse range of industries.
You enjoy problem solving and troubleshooting. You get excited about providing the right advice and solution to the customer. Your current skills and experience will assist you in this role.