Talent.com
Stamford Hotels and Resorts
Front Office RepresentativeStamford Hotels and Resorts • Brisbane, QLD, AU
Front Office Representative

Front Office Representative

Stamford Hotels and Resorts • Brisbane, QLD, AU
1 day ago
Job description
  • Exciting opportunity to work in a 5 star Hotel
  • Excellent Salary Package & Employee Benefits
  • Amazing start to your career in the hospitality industry

About Us

Perfectly located on the banks of the river and a stones throw to the Botanic Gardens, the Stamford Plaza is Brisbane’s finest 5 star luxury Hotel. Our unique location is second to none in the Brisbane market, with all 252 guest rooms featuring stunning river views. The Hotel houses eight magnificent function rooms used to hold an array of Corporate, Special Events & Weddings and additionally hosts a variety of busy food and beverage outlets. To find out more about us and to see what we have to offer please visit our website: www.stamford.com.au/spb.

About the Role

We are currently seeking a Full-time / Casual Front Office Receptionist to join our amazing team in the Front Office Department. In your new role you will be expected to provide exceptional Reception and Front Desk services ensuring maximum guest satisfaction and adhering to the standard required by Stamford Plaza Brisbane.

As we are a prestigious property and we attract many high profile guests from politicians through to musicians and bands. Your ability to be able to deal with various types of guests in a confidential manner and being able to recognise their differing needs will stand you in good position for this role.

Duties and Responsibilities

  • Deliver exceptional 5 star customer service
  • Up sell and suggestive sell to enhance the guest's experience
  • Maintain punctuality, efficiency and courteousness at all times
  • Promote the Company’s philosophies, Credos and Core Values
  • Extend a personal service to guest requirements and following through to completion.
  • Be aware of VIP guest movements, hotel events, local attractions and activities
  • Must be able to work various shifts including mornings, evenings, weekends and public holidays

Skills and Experience

  • A minimum of 1 year's experience in a similar role, preferably within a 4 or 5 star environment
  • Experience using Opera property management system is an advantage
  • A passion for delivering exceptional guest experiences
  • Excellent communication skills with guests, management and team members
  • Have an eye for detail
  • Be extremely team orientated

Culture and Benefits

Our 'Knight's Head' Logo is conceived from our founder Sir Stamford's family crest and symbolises the strength and unity of our members within the company. We believe our people are our greatest asset and we therefore strive to reward, retain and develop passionate and success-orientated professionals at all levels. As a team member with us you can expect to receive;

  • Opportunity to progress within the organisation
  • Free staff meals
  • Uniforms and Laundry
  • Food & beverage discounts in all F&B outlets within the Hotels
  • Discounted accommodation throughout Stamford Hotels & Resorts

    #spb

Apply Now

Create a job alert for this search

Front Office Representative • Brisbane, QLD, AU

Similar jobs

Front Office Manager

Oaks Hotels, Resorts & SuitesBrisbane, AU

Joining Minor means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve.Minor International includes three key business units: Minor ... Show more

 • Promoted

Assistant Manager (Front Office)

Stamford Hotels and ResortsBrisbane, QLD, AU

Perfectly located on the banks of the Brisbane river and a stones throw to the Botanic Gardens, the Stamford Plaza is Brisbane’s finest 5 Star luxury Hotel and the flagship for Stamford Hotels &amp... Show more

Front of House Crew: Flexible Shifts & Growth

Guzman y GomezBrisbane, AU

A popular food chain in Brisbane is looking for energetic crew members who thrive in a team environment.You will be responsible for taking orders, crafting delicious burritos, and ensuring customer... Show more

 • Promoted

Dental Office Manager: Lead Front Desk & Operations

Hospitality NationBrisbane, AU

BANIWAL DENTAL PTY LTD, trading as Brite Dental Group, seeks an organized Office Manager for our Browns Plains practice in Queensland, Australia.You will lead day-to-day admin, supervise the front ... Show more

 • Promoted

Friendly Office Receptionist & Events Coordinator

Talentpath RecruitmentBrisbane, AU

A supportive recruitment agency in Brisbane is seeking an Office Coordinator to be the friendly face of the organisation.The role involves greeting visitors, managing office supplies, and providing... Show more

 • Promoted

Front Office Supervisor

Oaks Hotels, Resorts & SuitesBrisbane, AU

Joining Minor means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve.Minor International includes three key business units: Minor ... Show more

 • Promoted

Sales Development Representative

ZenotiBrisbane, AU

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry.Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobi... Show more

 • Promoted

Front Office Supervisor — Lead Guest Experience

Minor InternationalBrisbane, AU

Minor International is seeking a full-time Front Office Supervisor for Oaks Brisbane on Charlotte Suites.The ideal candidate will have proven leadership skills and experience in the hospitality ind... Show more

 • Promoted

Brisbane Office Manager: Smooth Ops & Engaged Team

RepcoBrisbane, AU

GPC Asia Pacific is seeking a highly organised Office Manager in Brisbane to support the Operations Leadership Team and ensure the smooth day-to-day running of our Brisbane Support Office.This role... Show more

 • Promoted

Receptionist - Front Desk & Client Care

Maurice Blackburn LawyersBrisbane, AU

A respected law firm in Brisbane is seeking a receptionist who will serve as the welcoming face and voice of the firm.Key responsibilities include managing calls, greeting guests, and providing inf... Show more

 • Promoted

Front Office Supervisor Administration / Office Support

Oaks Brisbane on Charlotte SuitesBrisbane CBD, QLD, AU

Joining Minor means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve.Minor International includes three key business units: Minor ... Show more

Office Manager

Hospitality NationBrisbane, AU

BANIWAL DENTAL PTY LTD, trading as Brite Dental Group, is seeking a highly organized and efficient Office Manager to join our team at our Browns Plains location in Queensland, Australia.As a leadin... Show more

 • Promoted

Real Estate Front Desk & Admin Assistant

MirvacBrisbane, AU

A leading property and construction company is seeking a motivated Reception & Administration Assistant in Brisbane, Australia.In this role, you will be the first point of contact for residents and... Show more

 • Promoted

Front Office Supervisor Administration / Office Support

Oaks Brisbane Mews SuitesBrisbane CBD, QLD, AU

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries.Our brands, An... Show more

Night Guest Service Agent Front Office

Avani Living Queen's Wharf ResidencesBrisbane CBD, QLD, AU

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries.Our brands, An... Show more

Customer Representative

InspiredBrisbane, AU

About the job Travel customer representative.As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the... Show more

 • Promoted

Patient Services Liaison – Front Desk & Care Coordination

GenesisCareBrisbane, AU

GenesisCare’s Chermside Radiation Oncology Centre in Brisbane is hiring a Medical Receptionist (Patient Services Officer) to be the first point of contact for patients, delivering compassionate, ef... Show more

 • Promoted

Office Manager

Shape AustraliaBrisbane, QLD, AU

Get 5 extra paid leave days every year.A flexible, social, and rewarding work environment.Work in a beautiful office and a great team to support.We shape inspiring spaces and create exceptional exp... Show more