About the Role:
Dulwich - The Enrolled Nurse – Community Nursing Programs is an office-based position that will assist in the delivery of in-home care for NDIS, Private and Brokerage and DVA clients. Key to the role is working with a team of Enrolled Nurses in case coordination through Pop-Up Health's software platform, Sandwai. Communicating clearly and transparently with the team, clients and their families you will imbed trust and cooperation.
Suitable candidates will be available to work both early and late shifts across a 7-day roster.
Role Type:
Full-time
Key Duties & Responsibilities:
Packing wound boxes, unpacking stock and general maintenance of the consumables in the wound room.
Providing general customer service by answering phone calls, complaint mitigation, problem solving, providing clinical advice within scope and escalating when required to Clinical Manager/Team Leader.
Completing road shifts as required.
Monitor complaints, incidents, and deteriorations in Sandwai with the wider team and ensure they are responded to in a timely manner – escalate as required to Clinical Manager/Team Leader.
Triage and monitor referrals through the referral inbox ensuring client onboarding documentation is completed in a timely and accurate manner.
Create client service plans for home visits, develop an appropriate care plan and prepare documentation for initial visit.
Liaise with existing clients and monitor feedback.
Support field nurses with any queries or concerns.
Experience, Skills & Knowledge:
Community nursing experience (desired)
Knowledge of Aged Care Standards
Competent computer skills
Excellent clinical and risk assessment skills
Ability to recognize deterioration in areas of cognition, mobility, nutrition etc and implement strategies to re-enable client level of function to baseline
Ability to work in a fast-paced environment
Ability to work autonomously and within a team
Demonstrate initiative and problem solving as required
Ability to have conflict resolution skills
Strong organisation and time management skills
Requirements:
Diploma of Nursing and current AHPRA Registration
National Police Clearance, DHS Clearances (NDIS, WWCC)
First Aid, CPR, Manual Handling
Current Driver’s Licence
Enrolled Nurse (Office Based Role) - Adelaide • SA, AU
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