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Brarbuttar Pty Ltd
Motel ManagerBrarbuttar Pty Ltd • Albury, NSW, AU
Motel Manager

Motel Manager

Brarbuttar Pty Ltd • Albury, NSW, AU
18 days ago
Job description

Motel Manager:

Job Responsibilities

  • Directing and overseeing various crucial operations within the organization, which include reservation coordination, reception, services, room service and housekeeping operations.
  • Assessing customer satisfaction and complaints to consistently improve the quality of service.
  • Providing support to guests by offering local tourism information and assisting in organizing tours and transportation arrangements.
  • Supervising, guiding, and overseeing the daily operations of the front desk staff and housekeeping department to attain profitability, enhance guest satisfaction, and optimize efficiency.
  • Ensuring adherence to company standards and guaranteeing 100% guest contentment.
  • Ensuring the company's compliance with occupational health and safety regulations to promote a safe and hazard-free workplace.
  • Supervising diverse facets of the facility, including security measures, maintenance, and enhancement of the overall property grounds.
  • Overseeing daily motel operations to guarantee quality, uphold standards, and meet guest expectations consistently.
  • Individually addressing any issues, a guest may encounter during their stay and trying to consistently deliver the highest level of service.
  • Collaborating closely with the housekeeping department to ensure the optimal availability of rooms/suites and to meet all incoming guest’s requirements.
  • Adhering to loss prevention policies and procedures, and taking responsibility for reporting, documenting, and communicating all accidents within the motel in accordance with Workplace Health and Safety standards.
  • Exerting authoritative oversight of accounting processes and procurement initiatives.
  • Reconcile daily payments to ensure that the amount collected matches the records. Investigate and resolve any discrepancies promptly.

Skills, qualifications and Experience Required

  • Strong leadership, effective communication, excellent customer service, business acumen, and problem-solving abilities
  • At least 2 year of relevant work experience required for this role
  • AQF associate degree, Advanced Diploma or Diploma

Expected salary: $75,000 - $85,000 per year

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Motel Manager • Albury, NSW, AU

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