Onboarding Project Manager

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq : RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider, achieving better operational outcomes and realizing billions of US dollars in savings used to fund AI and other innovation investments.

To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

We are actively seeking a Onboarding Project Manager (OPM) .   This is a remote position that can be based anywhere in Australia.

Position Summary

Reporting to the Sr. Manager, Global Client Onboarding (GCO), the Onboarding Project Manager (OPM) is responsible for assuring the successful onboarding of Rimini Street’s clients across all supported product lines. The OPM is responsible for leading the successful on-time completion of the client onboarding project plan. Key tasks include developing the Onboarding Project plan, establishing client and Rimini Street project roles and responsibilities, identifying project risk areas, creating risk mitigation plans and managing all escalations related to these accounts. The OPM will manage all executive, onsite meetings and project reporting with the client and the Rimini Street internal management teams. The OPM needs to have excellent communication with client executives and the project teams. The OPM is also expected to contribute to client onboarding projects, improvements and innovations and will be a trusted advisor in the region for anything related to the transition of clients to Rimini Street.

Essential Duties & Responsibilities

• Responsible for successful, on-time completion of client onboarding projects
• Leads internal teams to execute client onboarding processes and tasks to assure successful, on-time completion of all deliverables.
• Develops and drives onboarding project risk mitigation and leads all escalations related to these projects
• Provide pre-sales client onboarding assistance for the sales organization
• Ensures onboarding tasks are performed in accordance with the defined ISO processes
• Maintain up-to-date project information in Smartsheet, Salesforce.com and other Internal systems
• Manage client communications and escalations with Rimini Street and Client Executives during the onboarding process - Provide detailed and timely status reporting to internal management teams.
• Assure excellent client satisfaction with entire onboarding process.
• Secure client referenceability at conclusion of the onboarding.
• Identify and propose onboarding innovations and improvement opportunities
• Onsite Travel locally expected

Education & Certification

Experience

Skills

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at . We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs :

Accelerating Company Growth

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit

Please Note : Rimini Street does not accept resumes submitted by recruiting / staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.