Optus Events - Account Director

• Attractive remuneration package + employee perks
• Great Place to Work® Winner — 4 years running
• Deliver memorable brand experiences that drive results

About the Role:

In this role, you’ll be the strategic lead behind face-to-face events and activations across Australia. From concept to execution, you’ll guide and oversee a high-performing team, manage key client relationships, and ensure every event delivers on brand, experience, and commercial outcomes.

Please note this is a 12 month opportunity with the liklihood of extension.

You will:

• Manage and nurture strong relationships with Optus stakeholders, suppliers, and partners.
• Assess briefs and work closely with the Account Management team on planning and delivery.
• Oversee and maintain high standards across all event documentation and workflows.
• Support state-based teams to drive performance, development, and ongoing improvement.
• Recommend and manage event assets, collateral and brand activations.
• Be on-site where required to support setup (bump-in), event delivery and pack-down.
• Lead project governance across:
  • Budgeting, reconciliation & financial reporting
  • Event schedules, critical paths & documentation
  • WIPs, post-event reports & quarterly reviews
  • Risk management and vendor/contract oversight

About You:

You’re a confident leader who thrives in live environments where no two days are the same. You’re commercially-minded, people-focused, and experienced in delivering complex, high-impact events.

You’ll bring:

• 5+ years’ experience across account management, event production or experiential marketing
• Proven success delivering creative, large-scale or multi-location live events
• Strong project leadership skills with the ability to juggle multiple priorities confidently
• A collaborative approach with excellent communication and stakeholder management skills
• Strong organisational, financial and administrative capability
• Ability to influence, negotiate and solve problems on the fly
• MS Office / SharePoint proficiency
• Telco experience is a bonus (but not essential!)

About Us:

CROSSMARK is Australia’s leading field sales and marketing agency, partnering with iconic brands to connect them to customers in-store, online, and through experiential engagement. We’re team-focused, growth-oriented, and passionate about delivering real impact.

Company Benefits:

• Hybrid Work Model - We encourage flexibility by supporting a blended approach to work and life. 3 days in the office to collaborate with the team, and 2 days working from home
• Growth Opportunities– The possibilities are endless at CROSSMARK, and we want you to learn, develop, and grow with us.
• Workplace Culture- Great Place to Work® Winner - 4 years running! We are committed to our values of integrity, respect, innovation & collaboration.
• Employee Perks– Access to discounts across a range of client products
• Recognition- Monthly awards to acknowledge our employees and their contributions.
• Sustainability – We are proud to be a carbon neutral business.

Next Steps:

If this sounds like you, hit Apply to submit your application. Only shortlisted candidates will be contacted.