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Export Operations / Key Account ManagerPace Appointments • Brisbane, QLD, AU
Export Operations / Key Account Manager

Export Operations / Key Account Manager

Pace Appointments • Brisbane, QLD, AU
23 days ago
Job description

This is an opportunity to combine your export operations expertise with key account management and customer service in a role where you’ll have genuine ownership.

You’ll work closely with a major client, becoming a trusted point of contact and managing their freight requirements from booking through to delivery.

Why this role?

  • Manage a key client relationship while remaining hands-on with operations.
  • Own air and sea export shipments from start to finish.
  • Build your customer, commercial and account management skills.
  • Join a growing team with career progression and leadership opportunities.

The Role

You’ll manage the day-to-day export requirements of key accounts, including:

  • Managing client relationships and providing proactive customer service.
  • Coordinating bookings, documentation, customs, transport and shipment milestones.
  • Liaising with shipping lines, airlines, overseas agents and transport providers.
  • Monitoring cargo movements and keeping clients updated.
  • Resolving issues quickly and providing practical solutions.
  • Negotiating export freight rates and managing commercially sound outcomes.
  • Ensuring export documentation and compliance requirements are met.

What we're looking for

We’re looking for a strong Export Operator who enjoys being customer-facing and wants to take the next step into a broader client-focused role.

You’ll ideally have:

  • 5+ years’ freight forwarding export experience, strong in sea freight.
  • Proven key account & customer service experience with confident client communication.
  • Strong CargoWise skills with a proactive, solutions-focused approach.
  • Ability to thrive in a fast-paced, autonomous environment.

What’s on offer?

  • Genuine key account ownership.
  • Stable and growing freight forwarding business.
  • Supportive, collaborative team.
  • Onsite parking at the office and client location.
  • Opportunity to grow into Key Account Management and commercial responsibilities.
  • A role where your experience and client relationships are valued.

Interested? If you’re an experienced Export Operator looking for more client interaction, ownership and career progression, I’d love to have a confidential conversation.

Apply now or contact Melissa Rose on ************ for a confidential discussion.

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Export Operations / Key Account Manager • Brisbane, QLD, AU

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