Customer Engagement & Account Manager

• Salary: $110k + $25k Car Allowance + Super + Incentive!

About Our Client

Our client is a well-established and reputable company within the polymers & fluids manufacturing sector. With a strong presence in the market, they are committed to delivering high-quality products and services to their customers. As a trusted name in the industry, they offer a supportive work environment and opportunities for growth.

Job Description

• Develop and maintain strong relationships with key clients to ensure customer satisfaction and retention.
• Identify opportunities for upselling and cross-selling to maximise revenue growth.
• Collaborate with internal teams to deliver tailored solutions to meet client needs.
• Prepare and present sales proposals, quotations, and contracts to clients.
• Monitor market trends and competitor activities to identify business opportunities.
• Achieve or exceed sales targets and contribute to the overall growth of the business.
• Maintain accurate and up-to-date records of customer interactions and sales activities.
• Provide feedback and insights to improve products, services, and customer engagement strategies.

The Successful Applicant

A successful Customer Engagement & Account Manager should have:

• Proven experience in account management or customer engagement within the Aftermarket Automotive retail sector.
• Strong communication and negotiation skills with the ability to build lasting relationships.
• A customer-focused mindset with a passion for delivering exceptional service.
• Ability to identify and capitalise on business opportunities.
• Proficiency in using CRM tools and Microsoft Office Suite.
• Self-motivation and the ability to work independently and as part of a team.
• Excellent organisational skills and attention to detail.
• A valid driver's licence for work-related travel.

What's on Offer

• Competitive salary package ranging from $110,000 to $115,000 AUD, plus superannuation.
• Additional benefits including a $25,000 car allowance.
• Permanent, full-time position with opportunities for career development.
• Supportive company culture within a respected name in the Industrial / Manufacturing sector.
• Chance to work with a team of professionals committed to excellence.

If you're passionate about customer engagement and account management, this is an excellent opportunity to advance your career. Apply now to join a thriving team and make a meaningful impact!