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ManpowerGroup
Account Manager, NSWManpowerGroup • Sydney, NSW, AU
Account Manager, NSW

Account Manager, NSW

ManpowerGroup • Sydney, NSW, AU
9 days ago
Job description

About Us

ManpowerGroup is a global workforce solutions organisation with a strong presence across Australia and internationally. We deliver recruitment, workforce management and talent solutions that support businesses and individuals. Our values — People, Knowledge, Innovation — guide meaningful connections and sustainable growth.

About the Role

As an Account Manager, you will manage a diverse portfolio of clients across industries such as logistics, warehousing, manufacturing and supply chain.

This is a hands-on role combining strategic account management with operational oversight, ensuring consistent service delivery, workforce coordination and compliance, while identifying opportunities to strengthen partnerships and grow accounts.

What You’ll Do

  • Manage and develop a portfolio of industrial clients across NSW, ensuring high-quality service delivery
  • Build strong, trusted relationships with client stakeholders across multiple sites
  • Oversee end-to-end recruitment and workforce solutions
  • Provide leadership and oversight of onboarding, inductions, rostering, timesheets and workforce coordination
  • Drive a strong safety culture and ensure compliance with site and legislative requirements
  • Identify opportunities to grow accounts and expand service offerings
  • Partner with internal recruitment and delivery teams to ensure consistent candidate supply and experience
  • Monitor performance, provide reporting and contribute to client reviews
  • Implement continuous improvement initiatives to enhance workforce outcomes and efficiency

What You Bring

Essential

  • Proven experience in industrial recruitment or workforce solutions within an account management capacity
  • Strong stakeholder management skills, with the ability to influence at different levels
  • Solid understanding of high-volume recruitment, workforce coordination and operations
  • Knowledge of industrial relations, employment legislation and safety standards
  • Strong organisational capability and ability to manage competing priorities

What We Offer

  • Opportunity to manage and grow a diverse industrial client portfolio
  • Ongoing professional development and career progression
  • A values-driven, inclusive culture that supports innovation and success
  • The ability to make a tangible impact across clients and workforce outcomes

Inclusion matters

We value diversity and inclusion. We welcome applications from people of all genders, cultures and backgrounds.

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Account Manager, NSW • Sydney, NSW, AU

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