Customer Service - OPSM

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and widely-recognized vision care and eyewear brands in the world. Our proprietary eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Our advanced lens technologies include Varilux, Crizal, Eyezen, Stellest and Transitions. We offer superior shopping and patient experiences with a network of 18,000 stores including world-class retail brands like Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and GrandVision.

Every day, EssilorLuxottica’s 180,000 employees in 150 countries work towards a common mission to help people see more and be more. In 2021, the Company’s milestones included a collaboration with Meta to launch Ray-Ban Stories smart glasses; the acquisition of GrandVision bringing 39,000 new employees into our family; expansion of our International Employee Shareholding community, and the launch of Eyes on the Planet, our strategic approach to sustainability.

In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, OPSM, Ray-ban and Laubman & Pank.

Are you someone who wants to make an impact?

See yourself at OPSM!

We are seeking a passionate and engaging Retail Assistant to join our OPSM team in Wodonga!

You will be involved in the customer’s journey from initial consult and pre-testing, to customising High-Fashion frames (from Luxury Brands such as CHANEL, Tiffany & Co. and Gucci) to suit their lifestyle.

What’s in it for you?

• Monthly bonus scheme
• Substantial Discounts through the rewards & recognition program
• Generous yearly product reimbursement/allowance
• World-class training program, provided by our training team and in-store mentors
• Local & global Volunteering opportunities with OneSight
• Work with brands such as Ray-Ban, Oakley, PRADA, D&G, Burberry, Miu Miu, Versace and many others.

See yourself at OPSM – become part of our family and help us make a real change in people lives!

You bring to the team:

• Retail experience – optical desired but not essential
• Strong communication skills and a quick learner
• Passion to help others see the beauty in life

Ready to apply?

If you love high fashion, luxury brands and are passionate about providing high-quality customer service, then we want to hear from you now!

Click apply now or email:

careers@au.luxottica.com

We embrace diversity and encourage all interested applicants from different backgrounds to apply. Due to high volumes, only successful applicants will be contacted.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.