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Administrative Assistant

Administrative Assistant

Geotrace Australia Pty LtdSydney, NSW, Australia
30+ days ago
Job description

Location : Sydney, NSW

Employment Type : Full-Time (Monday–Friday)

Salary : Competitive, based on experience

Geotrace Australia is a leading provider of underground utility locating, concrete scanning, and subsurface mapping services. With over 35 years of industry experience, we support construction, infrastructure, and engineering projects with precision and safety. As our business continues to grow, we’re looking for an organised and proactive Administrative Assistant to join our team and keep our operations running smoothly.

About the Role

As our Administrative Assistant , you’ll play a key role in supporting day-to-day operations across scheduling, customer service, and office coordination. This position is ideal for someone who enjoys variety, works well under pressure, and takes pride in being the backbone of a fast-paced field services team.

Key Responsibilities

  • Respond to customer enquiries via phone and email
  • Assist with scheduling technicians and coordinating site bookings
  • Maintain and update job tracking and CRM systems
  • Prepare quotes, job packs, and client correspondence
  • Process purchase orders, timesheets, and invoices
  • File and manage BYDA plans, project records, and compliance documentation
  • Liaise with field teams, clients, and suppliers as needed
  • General office duties (ordering supplies, handling mail, supporting the management team)

Requirements

  • Previous experience in an administration, scheduling, or customer service role
  • Strong communication and interpersonal skills
  • Excellent organisational and multitasking abilities
  • Proficient in Microsoft Office (Outlook, Excel, Word)
  • Ability to work both independently and as part of a team
  • Strong attention to detail and time management
  • A friendly, professional, and proactive attitude

    • Desirable (but not essential)

  • Experience in construction, trade services, or logistics administration
  • Familiarity with CRM, Xero, or job management software (e.g. SimPRO, AroFlo, or ServiceM8)
  • Knowledge of BYDA processes or utility locating industry (training provided)

    • What We Offer

  • A supportive, down-to-earth team culture
  • Modern office environment with on-the-job training
  • Stability with a long-established and growing business
  • Opportunities to expand your role as the company grows
  • Competitive salary and performance incentives

    • Be part of a professional team making a difference in infrastructure and construction safety.

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    Administrative Assistant • Sydney, NSW, Australia