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Club General Manager - Virginia

Club General Manager - Virginia

Fitness Cartel Australia & New ZealandCity of Brisbane, Queensland, Australia
10 days ago
Job description

At Fitness Cartel Australia, we’re more than a gym – we’re an exciting and fast-growing brand with plans to expand from 14 to 60+ clubs by 2029. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafés, crèche, and saunas, creating a feel-good environment that motivates, challenges, and inspires.

The Role :

Club General Managers (CGM’s) are primarily responsible for the Club’s overall performance & operations. This role will be integral in driving a culture of excellence, community, and high performance, working alongside our Executive Team, Regional Performance Managers, and Directors.

Key Responsibilities :

  • Management of the Club's overall budgets and financials, including Member Movement / Growth, EBIDTA, & Retention strategies.
  • Overseeing a Big-box style gym with 3000+ members, with Crèche, Retail & Apparel store & café.
  • Manage the day-to-day operations of the Club, ensuring our high-quality facilities are always maintained.
  • Recruitment, onboarding, training, and retention of staff members.
  • Delivering training, mentoring, and support for the Club Department Heads, running weekly meetings to engage & motivate your teams.
  • Oversee staff rostering to ensure adequate staff coverage in all departments during Club operating hours, approving leave & fortnightly payroll.
  • Using internal software systems including Clubware, Debit Success & Gym Sales to determine internal communications and procedures are being met and followed.
  • Effectively plan, manage, and execute club events, such as Open Days & 8-week challenges.
  • Statistical Reporting & analysis.

What you’ll need to succeed :

  • Experience in a similar role - must be a Big Box Gym with more than 20 Staff and more than a 2,000 Member Club.
  • Experience in a KPI driven environment with a natural drive to achieve targets and team goals.
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals.
  • Growth mindset, with a genuine passion for fitness & sales.
  • The ability to solve problems and overcome obstacles.
  • Outstanding communication abilities - able to listen, understand, empathise, and influence others.
  • Customer-focused with a desire to achieve exceptional customer outcomes.
  • Ability to be a role model and live by health values and behaviours while being passionate about the gym brand you work for.
  • A 'can do' attitude with a thirst for learning & ambition for growth.
  • Be reliable, proactive, punctual, professional & well-presented.
  • Have a strong work ethic.
  • Be highly motivated & an adaptable team player with the ability to multitask and show initiative.
  • Computer literacy & ability to learn new systems.
  • Communicate & uphold, policies & procedures of the business to customers and staff.
  • Current First Aid & CPR Certificates (if not holding, would be willing to acquire).
  • Have Australian working rights.

    • What we'll offer you in return :

  • A Thriving Culture : Be part of the fitness industry’s most exciting and rapidly expanding brand.
  • Career Growth : Opportunities for training, development, and advancement through our Future Leaders program.
  • FREE gym membership to all Fitness Cartel locations.
  • Access to Merse Wellness Spas at discounted rates.
  • Get your birthday off, and get paid for it!
  • Work in state-of-the-art fitness clubs offering 24 / 7 access, cycle studios, reformer Pilates, saunas, cafés, and more.

    • How to Apply :

    Click ‘APPLY’ to submit your resume and a cover letter explaining why you want to work with Fitness Cartel and what you bring to our team. Applications will be reviewed as received, so don’t wait—apply today!

    Note : Only candidates meeting our selection criteria will be contacted. No agencies please!

    Apply Now

    About us

    Fitness Cartel, where our relentless pursuit to be the best version of yourself isn't just a motto—it's a way of life. With an ambitious expansion plan to open 60 health clubs by 2029, we're on a mission to provide the best facilities, customer service, and atmosphere in the industry. Our clubs offer a vast range of services, including Reformer Pilates, a comprehensive weight zone, a dedicated cardio zone, and cycle studios, ensuring a holistic fitness experience. We cater to a diverse community, from fitness enthusiasts to families, offering child-minding services to support parents on their fitness journey. Whether you're a fitness professional looking to advance your career or someone passionate about starting their fitness journey, Fitness Cartel welcomes you to be part of our growing family.

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