Sales SupportAppetency Recruitment • CBD, South Melbourne
Sales Support
Appetency Recruitment • CBD, South Melbourne
30+ days ago
Job descriptionExcellent communication and interpersonal skills with a demonstrated ability to influence stakeholders in a positive manner Empathy and ability to listen to the clients and understand the business criticality of your job for our client Meet internal stakeholder satisfaction (on the job and biannual performance feedback) Meet external client satisfaction levels (via solicited and unsolicited feedback) Accuracy and timeliness. Client Support : Respond to and address client queries on a daily basis Assist with negotiating contract renewals and extensions as delegated Formulate strong and productive client relationships with key individuals In collaboration with BDE’s and Account Executives gather information on, qualify and understand clients’ business challenges Be accountable and provide a suitable level of support to clients Respond to clients escalations as instructed by the relevant Executive / Manager Act as the conduit between the Client and Company’s Engineering team to appease / manage client concerns Work with Accounts to ensure invoices are correct prior to end of month billing Assist with resolving outstanding debts and payment disputes with clients Sales Support : As instructed, identify new business opportunities through discovery phase (existing and new clients) Liaise with offshore and internal sales team representatives regarding prospective and existing clients Uphold Company’s values and act as a brand ambassador Assist BDE and Account Executives with proposal preparation Assist with digital marketing activities, research and report relevant data to management Contribute to ideas at team meetings that aid the organisation’s growth goals Attend industry events acting as ambassador of the business Internal Relationship Management : Attend relevant sales and / or management meetings and report on activities as required Effectively collaborate with other managers and staff on broader business matters Share knowledge and follow Company policies and procedures Assist with adhoc requirements as / when requested by your reporting Manager or MD Abide by the company’s core values – Pride, Honesty and Improvement when interacting with all internal and external contacts. Minimum of 2 years in Account / Sales roles Minimum of 2 years’ experience in MSP environment Industry-wide knowledge in IT products and services. A passion for providing exceptional customer service Drive and motivation to develop a career in sales Ability to build relationships with people at all levels Well-groomed and personally presented Stakeholder liaison skills Self-Starter; Organized; Problem-Solver; Detail-Oriented Solution selling skills and commercial acumen Client service focus Professional communication and presentation skills Work under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines Time management skills, outcomes and deadlines focus Work under supervision and building good working relationships with others Integrity, respect for rules, regulations and policies Researching and design skills Australian Citizenship or Australian Permanent Residency status Current Resume and Proof of residency or citizenship to your application Degree qualified or Other certifications or relevant level of education Full time role + Competitive Remuneration Great culture Great learning and growth potential A career path for the right candidate
Job Description
- Full time Permanent position
- Great learning + growth potential
Our client is a multi-award winning and very well renowned company. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people who have wide technical skills and can help deliver high level of customer service.
Key Must Haves :
Key Responsibility :
The Sales Support representative will primarily work with Account and Business Development Executives to achieve the company’s Sales / growth objectives, through determining new business opportunities with potential customers and identifying opportunities from existing clients based on current and new strategic plans.
They will also prepare reports, maintain accurate and complete customer account information, and determine pricing quotes for customers. The Sales Support representative will respond to customer enquiries and address these in a professional and timely manner, manage change requests for customer accounts, ensure consistency, accuracy of customer account deliverables, meet customer satisfaction by providing high quality service, provide daily support of business operations to customers, identify business initiatives and improvements.
The Inside Sales Representative will be expected to carry out adhoc duties / tasks as requested by the relevant manager, adopt a can-do attitude and strong work ethic. This position is based at Melbourne office and involves extensive client contact and requires professional presentation, communication, commercial acumen and customer service skills.
Responsibilities include :
Requirements :
To be eligible to apply, you must meet the following criteria :
On Offer :
Create a job alert for this search
Sales Support • CBD, South Melbourne
Similar jobs
ASX 300 listed financial services organisation.Up to 27 days of annual leave per year.Applications from both Sydney and Melbourne welcome.
FleetPartners is an ASX listed established leader in vehicl...Show more
Sales Support Representative WA
Simplot Australia Pty Ltd • None, Australia
Simplot Company's core operations are food manufacturing and agriculture, encompassing potato, vegetable, seafood and sauce operations.
We supply a wide range of frozen, shelf-stable and chilled pro...Show more
Last updated: 3 days ago • Promoted
Sales Support Executive
Uniting Holding • City of Melbourne, Victoria, Australia
Established dynamic growing company.A busy mid-sized multinational Australian owned company is seeking an experienced flexible, driven, approachable and energetic candidate to join our growing team...Show more
Last updated: 26 days ago • Promoted
AFM Sales Support (Technical Sales Representative)
Howden, A Chart Industries Company • None, Australia
AFM Sales Support (Technical Sales Representative).Howden, A Chart Industries Company.We are inviting you to join Howden Australia, become a lead of our Sales team, which is based in Wangara, Weste...Show more
Last updated: 9 days ago • Promoted
Sales Support Representative
DuluxGroup Ltd. • None, Australia
For over a century, our Paints & Coatings brands have helped shape the homes, buildings, and infrastructure that define Australia and New Zealand.
From protecting iconic landmarks to adding colour t...Show more
Last updated: 3 days ago • Promoted
Sales Support Specialist - AGCO Finance
DLL • Melbourne, Australia
We have an exciting new role for an experienced Sales Support Specialist who has what it takes to potentially step into a team lead role in the next 12 months.
As a Sales Support Specialist for AGCO...Show more
Last updated: 10 days ago • Promoted
Sales Support Officer
Synnex Australia • Melbourne, Australia
Synnex Australia is a multi-billion-dollar organisation that offers an innovative, fast-growing and advanced business technology environment.
We are currently recruiting for employees of high calibr...Show more
Last updated: 17 days ago • Promoted
Sales Support Consultant
XPERIENCE • City of Melbourne, Victoria, Australia
North Melbourne, Victoria, Australia.Max Term contract : 2 February – 27 March.You’ll be supporting Account Managers and retail customers by ensuring orders, data and communication are handled accur...Show more
Last updated: 27 days ago • Promoted
Technical Sales Support Engineer
SLB • None, Australia
Technical Sales Support Engineer - Audit to Optimise.Perth preferred, though other locations across Australia will be considered.
We are a global technology company, driving energy innovation for a ...Show more
Last updated: 1 day ago • Promoted
Sales Support Representative
DuluxGroup • None, Australia
For over a century, our Paints & Coatings brands have helped shape the homes, buildings, and infrastructure that define Australia and New Zealand.
From protecting iconic landmarks to adding colour t...Show more
Last updated: 2 days ago • Promoted
Sales Support
Talent • None, Australia
Work closely with the Senior Business Development Manager to process client quotations, manage backorder reports, sales order management & responding to Clients.
Good knowledge of basic networking p...Show more
Last updated: 2 days ago • Promoted
Lottery Sales & Support Specialist — Transform Lives
Endeavour • None, Australia
A not-for-profit organization in Australia seeks a Lotteries - Sales and Support professional to inspire and connect supporters through engaging sales efforts.
In this role, you will deliver outstan...Show more
Last updated: 7 hours ago • Promoted • New!
Sales Support Specialist – Commercial
Allegion • Melbourne, Victoria, Australia
Sales Support Specialist – Commercial.Sales Support Specialist – Commercial.Get AI-powered advice on this job and more exclusive features.
Continue with Google Continue with Google.Creating Peace of...Show more
Last updated: 10 days ago • Promoted
Implementation and Sales Support Manager
FleetPartners • Melbourne, VIC, AU
Quick Apply
Last updated: 17 days ago
Sales Support Specialist – Commercial
Allegion Canada Inc. • Melbourne, Australia
Sales Support Specialist – Commercial page is loaded • •Sales Support Specialist – Commercial • •locationsBlackburn, Australia time typeFull time posted onPosted Today job requisition idJR323...Show more
Last updated: 10 days ago • Promoted
Sales Support Executive
Glanbia • City of Melbourne, VIC, Australia
Glanbia Performance Nutrition (a division of Glanbia) is a leading global performance nutrition business.Within Oceania (Australia and New Zealand), the GPN branded portfolio consists of Optimum Nu...Show more
Last updated: 26 days ago • Promoted
Hybrid SaaS Support Specialist
IntelligenceBank • Melbourne, Australia
A leading digital asset management company in Melbourne is seeking a Customer Support Coordinator to provide top-notch support to its customers.
This hybrid role involves responding to help desk tic...Show more
Last updated: 4 days ago • Promoted
Sales Support - PaperPak
Detmold Group • None, Australia
Sales Support – PaperPak (Detmold Group).Full-time | Adelaide Head Office.Are you an experienced customer or sales support professional who loves building relationships, solving problems and making...Show more
Last updated: 10 days ago • Promoted
Software Sales Support Administrator
DIgSILENT Pacific • Melbourne, Australia
Applicants MUST be Australian citizens or permanent residents with unrestricted working rights in Australia.Ability to ramp up to full-time during peak periods / to cover leave is highly regarded.M...Show more
Last updated: 16 days ago • Promoted