Customer Service - OPSM

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

Are you someone who wants to make an impact?

See yourself at OPSM!

We are seeking a passionate and engaging Retail Assistant to join our OPSM team in Melton!

You will be involved in the customer’s journey from initial consult and pre-testing, to customising High-Fashion frames (from Luxury Brands such as CHANEL, Tiffany & Co. and Gucci) to suit their lifestyle.

What’s in it for you?

• Monthly bonus scheme
• Substantial Discounts through the rewards & recognition program
• Generous yearly product reimbursement/allowance
• World-class training program, provided by our training team and in-store mentors
• Local & global Volunteering opportunities with OneSight
• Work with brands such as Ray-Ban, Oakley, PRADA, D&G, Burberry, Miu Miu, Versace and many others.

See yourself at OPSM – become part of our family and help us make a real change in people lives!

You bring to the team:

• Retail experience – optical desired but not essential
• Strong communication skills and a quick learner
• Passion to help others see the beauty in life

Ready to apply?

If you love high fashion, luxury brands and are passionate about providing high-quality customer service, then we want to hear from you now!

Click apply now!

We embrace diversity and encourage all interested applicants from different backgrounds to apply. Due to high volumes, only s

To be considered for this opportunity, please click apply and send your cover letter and resume today.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.