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IT Technician

Peoplebank Australia LtdMelbourne, Victoria, Australia

8 days ago

Job description

About the Company

Our client is a world-class end-to-end IT services provider who works with organisations from all sectors around the globe.

About the role

Working in a Field capacity, you will have the opportunity to be involved with various Infrastructure and hardware projects. These projects may include retail initiatives, such as decommissioning and rolling out Point of Sale systems and working with printers, scanners, and tills, as well as corporate projects involving desktops, laptops, and tablets, and providing various support tasks.

The initial project will start early May in Victoria (mainly Melbourne region) and run for 3 months, with a view to extend indefinitely pending good feedback. Subsequent work at various sites around the city and regional locations. Travel to regional sites will be arranged, and expenses will be covered by the client. Induction training will be provided.

The base rate for this role is $33.96, with penalty rates for hours worked outside of ordinary hours.

Schedule / hours

Standard projects will be full time (40 hours per week). However, please note that work is ad-hoc in nature; therefore, there are NO guaranteed hours. Every effort will be made by this client to involve you in suitable projects and shifts.

Due to the nature of these hardware projects, at times the work is done in the evenings or at night to avoid disruption on operations. Hours worked outside of ordinary hours will result in penalty rates.

Responsibilities

Field incoming calls regarding the controlled retail environment.
On-site POS devices installation, configuration, testing, tagging, and troubleshooting.
Auditing the equipment on various client site(s) and updating the inventory and asset management register.
Testing all POS peripherals (Eftpos, Printer, Scanner & Scale, and Cash Draw) after installing them.
De-install all the old equipment and pack them on the pallets for ready collection.

Requirements

Mandatory :

Desktop support / rollout experience using Windows 10, Windows Server 2016, Remote Desktop.

Previous PoS (Point of Sales) hardware implementation or diagnostic experience.

Excellent communication skills.

Strong technical literacy.

Must pass a police check prior to commencing.

Successful applicants may be required to purchase and carry a small toolkit.

Full, clean driver's License and your own vehicle to use when travelling to sites.

Ability to travel to project sites (City locations and regional).

Ability to work up to 38 hours per week.

Next steps

This role is moving quickly, so please apply ASAP with your CV (no cover letter needed) using the 'Apply Now' button.#J-18808-Ljbffr