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Assistant Manager - Mercure Sydney Manly Warringah

AccorHotelBrookvale, Australia

5 days ago

Job description

We are seeking an energetic and enthusiastic Assistant Manager to ensure the smooth and efficient running of the Hotels operation with a high level of customer service provided at all times.

What will you be doing

Assist and oversee the daytoday operations of the hotel team
Supervise and monitor hotel team members with true leadership ability that motivates the entire team.
Assist in the running of Distrikt cafe and our AllDay Dining including service food prep and coffee making
Take initiative to ensure all interactions with our guests are positive and productive.
Ensure the smooth and efficient running of the Hotels operation in absence of the General Manager / Senior Managers with a high level of customer service provided at all times.
Actively resolve complaints and challenges presented by guests / customers to reach a winwin situation.
Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.
Process and assist with checkin and checkout of guests.
Respond to and coordinate emergency situations.

Qualifications :

Your Skills and experience include :

Relevant experience in the hotel industry.

Strong working knowledge of Microsoft Outlook Microsoft Office and Opera.

Guest obsessed focus with the ability to flex in a fast paced and ever changing environment

Ability to navigate through change and provide quick thinking solutions should problems arise

Leadership qualities with the ability to extend yourself to assisting your colleagues where needed maintaining high levels of communication with other departments.

Clear and confident communication skills both written and verbal

Hold a valid Responsible Service of Alcohol certificate First Aid & Food Safety Supervisor or willingness to obtain.

Availability to work a rotating roster including mornings evenings overnights and weekends.

Additional Information :

Whats in it for you

An opportunity to Work Your Way Learn Your Way and experience Benefits Your Way at Accor

Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation

Work alongside passionate industry professionals

Be mentored by experienced Accor Hospitality professionals who want to see you succeed!

Remote Work : Employment Type :

Fulltime

Key Skills

Restaurant Experience,Fashion Retail,Hospitality Experience,Assistant Manager Experience,Basic Math,Management Experience,Math,Business Management,Leadership Experience,Supervising Experience,Restaurant Management,Retail Management

Experience : years

Vacancy : 1

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Mercure Sydney Manly • Brookvale, Australia