Manager – Client Services

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We are hiring for a Manager – Client Services for one of our premier clients in the global technology and consulting sector in Australia. This role is ideal for individuals who bring strong client-facing experience, proven relationship management capabilities, and a strategic mindset. The ideal candidate will be responsible for managing key accounts, driving business growth, ensuring delivery excellence, and contributing to long-term client success.

Roles and Responsibilities : Develop and deliver strategic proposals aligned with sector objectives to both existing clients and new prospects.Partner with internal service lines and delivery teams to design client-centric solutions.Monitor delivery progress, mitigate risks, and enforce robust governance across accounts.Effectively manage client expectations and drive client satisfaction through consistent engagement and high-quality service.Skills and Competencies Tertiary qualification in Information Technology, Computer Science, or a related discipline.Preferred : Strong background in sales, account management, or client relationship roles.Experience working with government sector clients, including executive and CXO-level engagements.Solid understanding of the IT services domain, with hands-on experience in business development and project delivery.Demonstrated ability to create proposals and lead solution presentations.Experience in technology consulting within the public sector.Familiarity with global delivery models and large-scale transformation projects.Effective communicator with leadership presence and stakeholder management skills.Commercial acumen, including working knowledge of MSAs, contracts, and pricing models.Strong negotiation and influence skills.Additional Skills : Excellent customer engagement and interfacing capabilities.Strong verbal and written communication skills.High attention to detail with superior analytical and problem-solving ability.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at DigitalRecruiter APP by 2x

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