This is a rare opportunity to shape the user experience of a mission-critical SaaS product as it transitions from a legacy desktop application to a modern, browser-based platform.
You'll take an existing, functional prototype and turn it into a clear, intuitive, production-ready UX working closely with engineers who value good design, move quickly, and want your input early.
If you enjoy untangling complex workflows, reducing cognitive load for users, and designing for real operational environments (not just marketing websites), this project will keep you engaged.
What you'll be working on
The business is building a web-based "mailroom" application used by organisations such as councils, healthcare providers and enterprise teams to prepare, review and submit high-volume outbound communications across postal and digital channels.
You'll own UX across key workflows including:
The focus is on making something complex feel logical, calm and usable without oversimplifying what the product needs to do.
What you'll do
What you'll need
Nice to have (but not essential):
Contract details
Why this will stand out on your portfolio
If this sounds like the kind of project where you do your best work, click Apply or get in touch for a confidential discussion.
UX Designer • NSW, AU
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