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tripleSdata
Junior Dev Support EngineertripleSdata • Sydney, NSW, Australia
Junior Dev Support Engineer

Junior Dev Support Engineer

tripleSdata • Sydney, NSW, Australia
4 days ago
Job type
  • Quick Apply
Job description

Job Summary

We are seeking a Junior Dev Support Engineer to assist developers with technical and operational needs, contribute to bug fixes, enhance features, and participate in code reviews. Ideal candidates will have a background in IT or Computer Science and experience with Linux, cloud environments (preferably AWS), and coding languages like Python or Bash. Responsibilities include supporting deployments, investigating production issues, and maintaining documentation. A passion for DevOps practices and familiarity with AI tools for troubleshooting is highly desirable.

Key Responsibilities

  • Support developers with day-to-day technical and operational needs
  • Contribute to bug fixes, small feature enhancements, and code improvements
  • Participate in code reviews and collaborate on development tasks
  • Assist with deployments, releases, and environment configuration
  • Investigate logs, alerts, and production issues
  • Perform basic data checks, validation, and corrections
  • Help monitor system health and stability
  • Use AI tools including application development, diagnose and troubleshoot issues, scripting, fixes, and operational improvements
  • Maintain and improve simple runbooks and documentation
  • Escalate issues appropriately and assist with root-cause analysis
  • Contribute to improving operational processes and reliability over time

Key Technical Skills & Experience

  • Background or qualification in IT, Computer Science, Software Engineering, or equivalent practical experience
  • Experience Linux-based systems
  • Experience with cloud environments (AWS preferred)
  • Exposure to AWS services (EC2, S3, Lambda, EKS, CloudWatch)
  • Ability to read and interpret logs, scripts, and configuration files
  • Familiarity with CI/CD pipelines
  • Experience in coding language (Python, Bash, or similar)
  • Interest in DevOps, platform engineering, or system reliability
  • Comfort using AI tools to assist learning and problem-solving
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Junior Dev Support Engineer • Sydney, NSW, Australia

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