IT Business Partner

About Us

With over 85 years of tangible impact, we have carved out our place as a leader in water infrastructure across Australia and New Zealand. Embrace the opportunity to be part of our dynamic team creating the future of water for generations to come. Your expertise and dedication will play a pivotal role in our continued success and be a driving force in our journey towards a water-resilient world.

The Opportunity

Technology will play an important role in the future of our business. The Interflow IT team is looking for an IT Business Partner to help us drive efficiency and innovation in how we operate, how our people work, and how Interflow delivers to its customers.

IT Business Partners are trusted partners and advisors to the business. As one of two IT Business Partners, most of your focus will be on the operational (field) and delivery side of the business (the other partner being more corporate-focused). This means you’ll work closely with operational business leaders in our construction delivery teams to understand their objectives – identifying opportunities for digitalisation, automation, and leveraging technology to standardise and step-change how we operate.

You’ll translate business needs into practical IT solutions – documenting requirements, leading evaluations, and making recommendations. You’ll also stay abreast of emerging technologies, continually assessing their potential application and benefits, and play a part in shaping enterprise architecture, ensuring our platforms remain future-ready.

Operationally, you’ll manage upgrades, minor works, and enhancements for the systems you oversee, and will provide limited 2nd / 3rd level support as required (we do have a separate a 1st level service desk). You’ll also manage vendor relationships, fostering positive relationships and ensuring our vendors are aligned as trusted partners.

If you enjoy working at the intersection of business and technology, and think you can help us on this journey, we’d love to hear from you! This role is positioned to have a bit impact on the delivery of our technology strategy, and our business’ future.

You will bring:

• 3+ years’ experience in an IT business partnering or similar role, aligning IT initiatives and emerging technologies with business strategy, ideally within a blue-collar industry (such as construction, transport and logistics, utilities, councils, or other field-based organisations)
• A track record of identifying and driving technology initiatives that step-change operational outcomes and efficiency – both applications and field / operational technologies such as CCTV and telematics (IT & OT)
• Experience with the selection and management of enterprise systems (such as project management, asset management, telematics, ERP, CRM and other backend systems), mobile apps, and advanced technologies such as AI and automation
• Financial and commercial acumen (managing budget and contractual agreements)
• Strong stakeholder engagement and influencing skills (from senior management to grass roots level)

Our Team

At Interflow, we are honest, reliable, competent and respectful. We adopt a safety-first mindset where the health, wellbeing and safety of our people is of top priority. We support each other to learn and be our best every day. We value new ideas and work together to create innovative solutions for our customers. We’re proud of our rich history and are committed to delivering our purpose: improve the lives of the people we work with, the communities we serve and the environment we work in, for generations to come.

How We Support You

We provide excellent career opportunities, professional challenges and highly desirable industry sector experience. By joining our team, you will enjoy:

• Competitive salary package
• On the job training and continuous development opportunities
• Flexible working arrangements with work from home options available
• Gender neutral parental leave entitlements
• Job security – we are an essential service business with a strong pipeline of work
• A well-established reward and recognition program including monthly awards
• Employee referral program with a generous bonus payment up to $5000
• As a WORK180 endorsed employer, we are recognised globally as an organisation that’s diverse, inclusive and supports women in the workplace.

So, what are you waiting for? Join us in making a meaningful impact. Apply Now and submit your resume for consideration.

We respectfully request no recruitment agency approaches for this role.